Frozen pipes? SERVPRO of Manchester is READY TO HELP!

6/16/2022 (Permalink)

SERVPRO of Manchester is Ready to help 7 Days a week 24 Hours a day.

You are not alone when it comes to the fight against freezing pipes and it is not always avoidable. As water begins to freeze it also expands and ultimately causes pipes to burst, leaving you with a flooded room. However, there may be some steps you can take in order to try to prevent this from happening to you!

It is important to understand that pipes freeze in the areas of your house that are most vulnerable to the cold where there is little to no insulation, such as the basement, attic and or garage (that's not to say it can't happen anywhere). 

Here is a list of tips in trying to avoid pipes from freezing:

• keep all areas of the house well heated as this is the biggest thing you can do to avoid pipes from bursting
• if heating is not an option in places such as your garage, basement, attic, etc. then it is highly recommended to add insulation to these areas to keep the room temperature higher
• check where water supply lines are in your house such as in the kitchen under the skin and in the bathrooms and make sure these areas are well insulated and kept above freezing temperatures
• there are certain products you can have installed such as pipe sleeves or heat tape to help in trying to prevent from pipes freezing
• if money is tight and you can't afford to insulate, newspaper can act as a decent insulator to help keep temperatures up in areas where pipes are exposed to the cold for long periods of time
• consider relocating exposed pipes to more insulated areas
• keep your garage doors shut in order to ensure it stays as warm as possible
• in freezing weather you can let the water drip very slightly from the faucet, which can help prevent pipes from freezing temperature should never be left below 55 degrees Fahrenheit (although higher the better)

Help in Manchester, NH :

Should disaster strike and you find yourself in a flooded mess, SERVPRO of Manchester-East is here to help! We are serving Manchester, NH and surrounding areas of southern New Hampshire as well as Vermont and Massachusetts. Give us a call at 603-669-7733 and help will be on its way! We are open to calls 24/7 and are here to serve you in your time of need. With trained technicians and professional equipment, no one does it better than us!

Back to the Beginning.

6/15/2022 (Permalink)

Call SERVPRO of Manchester

The roots of the SERVPRO® Storm Response program date back to 1993 and make up a significant part of the SERVPRO® Story.

In 1992, SERVPRO® made a decision to begin taking the steps necessary to compete in the commercial market and catastrophic response (CAT). That same year, there was a large fire loss in Nashville. Several Owners agreed with corporate leadership and responded to clean the building; this was the first step on the road to commercial and CAT response. The following year, in 1993, there was a significant flooding event in the Mid-West. Corporate responded by sending several willing Franchise Owners to complete work in Des Moines, Kansas City, and ultimately ending in St. Louis. The nearly 40 Franchise Owners involved completed multiple projects, including the Spirit of St. Louis Airport.

The next two years saw several significant storm events. Tropical Storm Alberto dropped 24” of rain north of Albany, Georgia, causing the Flint River to flood; Storm Teams signed the Dougherty County School System billing out $1.3 million, among many other jobs. Hurricanes Opal and Erin struck and SERVPRO® Storm crews responded throughout the Gulf Coast region. This was the beginning of SERVPRO® Storm Response on a larger scale using centrally administered Franchises and crews. Many of the precedents set during these event are still part of the Storm Response Program today.

Storm remained an initiative led by the Storm Teams who are all Franchise Owners, using the processes learned on these early events. From 2002 to 2008, SERVPRO® Storm Teams responded to Iowa flooding and eight tropical storms and hurricanes, including Hurricane Katrina. A lot of mistakes were made; however, a lot of lessons were learned. Beginning in 2008, under the leadership of the Storm Teams, Commercial Large Loss Division (CLLD), and Executives, Storm Response was formalized into a cooperative program between the Storm Teams and the Corporate office.

From 2009 to 2011, the Storm Teams responded to 15 managed events. This experience continued to foster program improvements as Storm Leaders learned from successes and mistakes. At the end of 2011, SERVPRO® experienced the first of two “All-Call” events under the current Storm Response Program. The first was Hurricane Irene/Tropical Storm Lee, followed by SuperStorm Sandy in 2012. These two events significantly affected how Storm Response is managed, providing more valuable lessons. During this time, SERVPRO® also developed Storm Manager® to automate the process for dispatching and tracking leads. Since 2012, the introduction and integration of updated software tools for Storm and the introduction of DryBook™ for production have significantly improved the ability for SERVPRO® Storm Response to manage any event—whether it is a micro event or the next major hurricane.

Storm Response is an integral part of the SERVPRO® Story and differentiates our ability to execute from all other competitors in the industry. We will continue to make incremental improvements to support the SERVPRO® Brand.

STORM SAFETY

6/15/2022 (Permalink)

AFTER A FLOOD

SAFETY FIRST (For businesses and home owners)

• Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
• If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
• While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
• Do not touch electrical equipment if you are wet or standing in water.
• Do not walk through moving water.
• Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. 
• Stay out of any building if it is surrounded by floodwaters.
• Listen for news reports to learn if the community’s water supply is safe to drink.
• Return only when authorities indicate it is safe.

Dreadful Mold

6/14/2022 (Permalink)

Mold Can spread through a home or business in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (603)669-7733

when Storms or floods hit Manchester NH SERVPRO IS READY

6/8/2022 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in [[City or County Name]].

SERVPRO ofManchester specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition whether its extracting a flooded basement or boarding up windows and doors to tarping roofs. 

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. SERVPRO of Manchester will work directly with insurance companies. We also have a finance options for those time insurance does not cover your loss.  

Resources to Handle Floods and Storms

When storms hit Manchester, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 603-669-7733

Residential Fire Damage.

6/1/2022 (Permalink)

Residential Fire from a Home Fire Place.

The picture to the right shows a fire that happened in a residential home cause by the fire place. 

SERVPRO of Manchester was called to the rescue. 

We started by putting containment up around the rooms directly affected by the fire to keep any hazards from the rest of the home. We then safely and securely cleaned and packed all the customers belongings that were able to be saved in boxes and took inventory on items that could not be saved by making an itemized list of content and taking photos of each item to report back to the insurance company, Once that was completed we use chem sponges and dry sponged the entire house to eliminate all soot and smoke damage to rooms that were not directly affected by the fire. After everything was dry sponged we then wet washed walls, trim, windows etc to prep for any painting that might need to be done. Once the rooms that were directly affected by fire are cleared by the fire department we will start demo by removing all affected materials. After all affected materials have been removed and the room is cleaned of any debris from demo we will smoke seal all remaining material. Smoke Seal helps with the odor that fire and smoke leave behind so once the new drywall, flooring and woodwork get replaced you do not have that lingering smell left behind. 

SERVPRO of Manchester worked on this loss day after day until everything was completed in order to get customers back in their homes as quickly as possible.

Have Questions? Give SERVPRO of Manchester a Call at (603)669-7733

Here to Help! Call SERVPRO of Manchester!

6/1/2022 (Permalink)

Call SERVPRO of Manchester Day or Night

Whether your Manchester home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm Damage Restoration
• Cleaning Services
• Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Manchester commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration

SERVPRO of Manchester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring your Manchester commercial property after a water damage

5/31/2022 (Permalink)

Water damage to a local bank.

Flooding and water damage events at  Manchester commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

The Picture to the left is a water damage that we took care of for a local bank. We were able to get all demo of the property done and structure dry in 3 days total without the bank ever needing to shut down. 

About SERVPRO of Manchester 

SERVPRO of Manchester specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration.  Rest assured our staff is equipped with the knowledge to restore your property.

Faster to any disaster. SERVPRO of Manchester.

5/25/2022 (Permalink)

SERVPRO of Manchester 24/7 Emergency Service.

SERVPRO of Manchester  provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Manchester  NH and surrounding towns. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

Filing a claim through insurance, no problem we work directly with insurance companies and will bill the insurance company directly for our services. 

SERVPRO of Manchester offers

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Have Questions? Call Us 24/7 – (603)660-7733

Different types of Fire Damage.

5/25/2022 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. 

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (603)669-7733

Fire Damage Remediation.

5/23/2022 (Permalink)

The building to the left was a theater we cleaned from smoke and soot damage from a fire from the building next door.

Structure fires occur every 23 seconds according to the National Fire Protection Association.  If a fire happens in your home or your property, there are several things you need to know.  Fire Damage is the physical damage to property due to burning.  This does not always mean that your home or property has caught on fire. The Building or home next  yours or even a few house down may have caught fire and you are seeing soot and smoke damage throughout your home.  Fire and smoke damage can ruin walls, furniture, upholstery, clothing, electronics and other items.  SERVPRO of Manchester has all the knowledge and tools to remediate damage from fire, smoke, soot and ash.  SERVPRO of Manchester can get your clothing items cleaned your electronics like TVs, Ovens/Microwaves, DVD players and more.  We will also take inventory of any NON-Salvageable content that cannot be cleaned or that got to damaged and submit them to your insurance company.

This is a recent smoke and soot Damage SERVPRO of Manchester was called in to remediate.  This theater did not catch directly on fire but was heavily affected with smoke and soot damage. We ran air scrubbers throughout the theater to help with air quality while we were cleaning the entire structure with dry sponges, washed all windows and cleaned all floors.  We also upholstery cleaned all seats to the theater in little over a week as the theater was a business and still had to run shows and plays that tickets were already sold for.

SERVPRO of Manchester understands that some businesses can’t just close and we are happy to work around any scheduling needs your business will require to get any job completed.

What is the process to water damage?

5/18/2022 (Permalink)

SERVPRO of Manchester is here to help!

Flooding in a home is not always the result of weather. Flooding and water damage can occur from multiple things. Emergencies that cause water damage may be a sewer backup, pipe burst, home appliances leaking, a hot water tank leaking and sump pump failure. The results of these are the beginning stages of water damage. Water in your home can ruin whatever is in its path such as furniture, flooring, drywall, and more. It doesn’t take long for standing water to cause issues. Water restoration is more than soaking up the water with towels and setting up a few fans for drying and is much more to it then what the eye can see.

Now you may be thinking, what if. What if my toilet started over flowing and flooded my bathroom? What is my dishwasher started leaking and ruined my hardwood floors in my kitchen? What my washing machine flooded my laundry room and water went into my finished basement affecting drywall on the ceiling? No one wants water damage to their home, business or property. Knowing the process that can get your home back to its original state can put a person’s mind at ease and SERVPRO of Manchester can and will do just that.

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of Manchester has the specific water damage training and experience to help you through this tough time

INITIAL CALL

When you call, we will ask several questions regarding your water damage emergency like your name and contact information, address, when and what caused the water damage and insurance information. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

INSPECTION

This process begins with a walk through of the property and water damage. This inspection allows us to determine the amount of damage there is and what it will take to bring the affected area back to its original state. We will take note on what is affected whether such as drywall, wood floors, carpet or concrete and then determine the amount of moisture in the affected material. We will also determine the water category. Was it clean water? This may include water from a supply line for a toilet or sink. Was it grey water, this type of water usually comes from a toilet overflow or a drain pipe backup.

DRYING PROCESS

The drying process is important and starting this process as soon as possible is imperative. Once we remove all standing water the drying process begins. Most material we can dry out with our commercial grade fans and dehumidifiers but there is also some instances where we will need to perform demo and remove drywall to expose and remove any possible insulation, remove flooring that act like vapor barriers that prohibit a subfloor from drying. Once the appropriate demo has been completed we let the equipment do the work. Our fans and dehumidifiers usually can dry out a structure in 2 – 3 days.

REBUILD

The rebuild process consists of replacing any and all material that was affected by the water damage. It can be as simple as replacing some trim or drywall and repainting the walls to all knew flooring and kitchen cabinets. SERVPRO of Manchester can help you from start to finish.

Cleaner Living

5/18/2022 (Permalink)

This is an after photo of a filter when duct cleaning was completed.

Warmer months are finally here and many of us can’t wait to get outside and enjoy the fresh air.  Warmer months also mean it’s time to turn off the heat and turn on the cool air. Many people now a days have central AC in their homes and the cool air runs through the duct work and disperses through the house from the vents.

-When was the last time you had a duct cleaning done?  Indoor air quality is important and air ducts help regulate and move air throughout the home into each room.  These ducts are known to become dirty over time and procrastinating on cleaning them only makes matters worse. Clean air ducts lead to a cleaner living environment. Dirty ducts contain tiny dust particles and dirt that travel through the air and will eventually land of your surfaces of your home.  Think about it, are you okay with these contaminants landing on your kitchen table or even your bed? I didn’t think so.

These particles are microscopic and are blind to the naked eye.  This means you should clean your air ducts for the sake of a cleaner healthier living. Now what do I mean about healthier?

Specks of dust and dirt fill the air and make it more difficult to breathe. Dirty air leads to coughing and people with asthma or allergies are affected by unclean air. Okay, so you don’t have asthma but what about a guest you might have over don't you want to provide them with a comfortable environment?

Removing Odors – Duct cleanings also remove odors from your home.  We all have had to deal with that lingering odor that just doesn’t seem to disappear. Mildew is also found in your duct system. and has a very unpleasant smell to it. Along with smell it can restrict airflow throughout your home. Now the purpose of a duct system is to increase ventilation in your home right? Well if you have dirty ducts things like dirt and that is  preventing your ducts from doing their job.

Improving efficiency – When your air ducts are clean your AC/Furnace will work more efficiently.  When your ducts are clean the air can travel freely and the unit does not have to work as hard to cool or heat your home. This will also help with saving you money on utility bills.

BOTTOM LINE is dirty air ducts are bad for many reasons and leaving them unchecked will multiply those reasons and you will end up with problems in the future. 

SERVPRO of Manchester Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. We will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call us today, 603-669-7733

Flooded Basement

12/22/2021 (Permalink)

Don't let this happen to you. Follow these simple tips to prevent a flooded basement.

Swimming pools are great and all but not in your basement. Here at SERVPRO of Manchester-East we want to help you prevent this from happening.

So, here are a few tips on how to avoid a flooded basement and a big headache:

Check your water heater:

A water heater malfunction is one of the most common causes of a flooded basement. There's water everywhere, furniture is damaged, whatever personal belongings are down there are more than likely ruined and the list goes on.

Check your home's foundation for cracks:

If you find smaller cracks you can typically use calking to fix them, however, for any larger more extensive cracks you may want to enlist a professional to repair the damage. 

Check your gutters:

Make sure your gutters are free of any debris. This is another common issue for water finding it's way into a basement. Clogged gutters cause water to overflow and not make it to the downspout which is what would carry the water away from your home. Instead the water starts to pool around your home and potentially finding its way into your basement.

Install a sump pump:

It’s a good idea to have a sump pump installed just in case. Be sure to keep it cleaned and maintained so that it continues to function properly.

For the last 50 years SERVPRO of Manchester has been the leading restoration company in the Manchester area. Working hard to extract, dry and restore water damages just like this.

So if or when disaster strikes remember we offer 24 hour emergency services 365 days a year. Just call us at (603)669-7733

Winter Storm Coming In

12/17/2021 (Permalink)

Our first winter storm is making it's way to our area tomorrow and we at SERVPRO of Manchester want you to know that if disaster strikes your home we are here to help 24/7.

We’re equipped with the training and experience to handle whatever storm damage that nature may unexpectedly bring your way.

Without warning a minor snow storm can take an unexpected turn causing a devastating effect on your home, turning your life upside-down. SERVPRO’s highly-trained professionals are close by and customer-focused. We want you to be back in your restored home as quickly as possible. Whether you have minor storm damage or something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage. Just call (603)669-7733 24/7, 365 days a week.

Commercial Property Services?-We have you covered

12/16/2021 (Permalink)

SERVPRO of Manchester-East doesn't just do residential jobs; we do commercial as well. From small business establishments to very large ones; we've got you covered. There is no job that is too big. And we know how important your business is so we strive to minimize the disruption to your clients while delivering superior results.  

Whether it's an unforeseen disaster, such as an emergency water restoration service or a cleaning that goes beyond your janitorial staff's regular scope such as grime, odor, and moisture challenges; SERVPRO of Manchester has the training and expertise to help make it “Like it never even happened.”  

Commercial services include:

-Water damage restoration

-Fire damage restoration

-Mold remediation

-Storm damage cleanup 

-Disaster recovery team

-General cleaning services

Remember emergency services are available 24/7, 365 days a year. Just call (603)669-7733

Electric Heater Safety-Preventing a Fire

12/15/2021 (Permalink)

Fire damage due to electric heater.

It is that time of year again when we pull out our space/electric heaters for added warmth. What you see in this photo was caused directly from an electric heater on the second floor of an attached barn. Luckily no one was hurt and SERVPRO of Manchester was able to go in, demo, mitigate the water damage from putting out the fire and clean up any debris. 

We want you to be happy and safe this winter so here are a few simple safety tips while using an electric heater:

1. Only plug these heaters directly into a wall outlet. Do NOT use: extension cords, surge protectors, plug timers or G.F.C.I outlets.

2. Keep the heater on the floor, preferably not a rugged floor. Putting it on any furniture, table or other fixture increases the risk of it falling over or overheating possibly causing a fire.

3. Make sure the heater is always 3 feet away from any flammable object. This includes furniture, papers, curtains, pillows/bedding and even paint that is potentially flammable.

4. Though this happens way too often; Do NOT leave your heater on when no one is home. Consider this especially if you have pets that could possibly knock the heater over causing it to catch fire while you are out.

Stay safe and Happy holidays!

Who? What? When? Where? and Why?

12/15/2021 (Permalink)

When thinking about your choices when picking a restoration company to help you when disaster strikes think about these 5 questions: Who? What? When? Where? and Why? And then think SERVPRO of Manchester-East!

Who?

SERVPRO of Manchester-East is locally owned and operated and has been serving the greater Manchester area since 1972. We have highly trained restoration technicians that strive for 100% satisfaction for our customers. 

What?

What we do, or better yet, what we specialize in is water and fire damage, mold remediation, storm damage, and home and commercial services. Whether its a general cleaning, duct cleaning or restoration service we are here to help.

When?

Here at SERVPRO we are here for you any time. And when we say any time we mean ANY time! We offer emergency services 24/7, 365 days a year.

Where?

We proudly serve the Manchester area and beyond!

Why?

Our devotion to excellence and consistency to our customers is a why we are recognized as one of the top SERVPRO franchises in the state. Over the past 47 years we have committed ourselves to customer satisfaction and efficiency in the FIRE, WATER, MOLD restoration field while offering an extensive list of other services.  

If disaster strikes we are here to help. Call us at (603)669-7733 so we can make it "Like it never even happened."

Preventing Storm Damage to Your Home- Wind and Rain

12/8/2021 (Permalink)

Don't let this be you. Check your sump pump, gutters and roof regularly.

You may not be able to prevent heavy rain and/or wind from hitting your area but you can prevent or at least limit the damage to your home or business. Here are a few easy tips to get you started:

1. Check your sump pump before each heavy rain season. Make sure it is in good working order. You may want the extra security and have a back up pump just incase. 

2. Ensure your gutters are clear and that your downspouts flow away from your home or business. Water that builds up, unable to drain properly can back up and cause flooding, water damage, mold and an abundance of other damage to a home resulting in extra repair costs.

3. Check roof shingles and siding periodically. When there are strong winds it only needs a small opening underneath a shingle or piece of siding to enlarge the opening and potentially cause severe damage to your roof or siding. This also gives rain a chance to get in that could cause flooding,  water damage and mold.

4. Make sure any fencing around the home has strong footing to prevent strong winds from pulling it out and blowing it into your home causing damage to windows, siding or roof. Just as important is ensuring all outside furniture and lawn accessories are put away before storms to prevent them from blowing into your home also causing extra repair costs.

Preventing Winter Storm Damage-Frozen Pipes

12/8/2021 (Permalink)

Prevent this from happening to your pipes.

Winter is here in New Hampshire and SERVPRO of Manchester-East wants you to be prepared for bitter cold days/nights and winter storm weather. Two most common winter storm catastrophes are frozen pipes and collapsed roofs. Here are some easy tips/tricks to prevent these unwanted repair or restoration costs:

Preventing Frozen Pipes:

1. Let your water faucets drip during really low temperatures. This helps reduce the pressure between the faucet and the ice that builds resulting in less of a chance for the pipe to burst from the increased pressure.

2. Keep your thermostat at 65 degrees Fahrenheit during freezing temperatures. 

3. Wrap any exposed pipes with insulation, towels with duct tape around it or electrical tape to keep them from freezing. 

4. Be sure to shut off the water supply to any sprinkler or irrigation system prior to seasons with freezing temperatures. Make sure to have the pipes blown out to be sure any water left behind is gone.

Preventing a Collapsed Roof: 

1. Check the integrity of your roof before snow season or a snow storm hits. If there are any loose shingles, holes or any other flaws to your roof be sure to fix or replace them to prevent further damage. When any of this goes unresolved the chance for leaks, water damage and even a collapsed roof increase significantly.

2. Be sure to have snow removed from your roof after any significant snow storm as well as periodically between smaller snow storms as the snow can continue to build over time resulting in a collapsed roof. 

If disaster does strike and you need assistance with any restoration services SERVPRO of Manchester-East is here to help. Call us 24/7, 365 days/year at (603)669-7733

Commercial Property Water Loss

12/6/2021 (Permalink)

Seen here is just one area affected by the broken pipe in this furniture warehouse

24/7 Emergency Water Damage Service in Manchester, NH

Flooding and water emergencies don't always happen during normal business hours which is why SERVPRO of Manchester-East is available 24/7 to help you in your time of need.

Flooding and water damage are very invasive disasters. Water quickly spreads throughout the home or structure and gets absorbed into floors, walls, furniture and more. SERVPRO of Manchester-East arrives quickly and starts the water extraction process immediately. This immediate response helps to minimize the damage and the restoration costs.

Our most recent emergency water loss call came when a sprinkler pipe was hit by a forklift at a furniture factory store causing consistent water leakage throughout 10,000 square feet of the warehouse. SERVPRO of Manchester-East was called in on an emergency basis (after hours) and was there to help immediately. Our team of experts came in with a can-do attitude to save this company any further damage.

Water Damage

9/20/2021 (Permalink)

Hot water heater tank Malfunction

Did you know your typical water heater has a 10-year life span? Water heaters malfunctioning is a constant for basement flooding. So, now what? Water is everywhere, belongings are damaged, walls are soaked and you’re on the clock for mold growth. The problem here is that you’re a professional, but not this kind of professional.

Fortunately for you, you’ve got the best team in the industry right here in your backyard, and we’re specially situated to help restore the damage caused by water leaks, flooding and more.

For the last 50 years SERVPRO of Manchester has been the leading restoration company in the Manchester area. Working hard to extract, dry and restore water damages just like this.

When you need a hand, call SERVPRO of Manchester today!

Fire safety

9/14/2021 (Permalink)

Example of knob and tube

Two of the most frequent causes of fires we see is 1. Space heaters, and 2. Old antiquated electrical systems. For example knob and tube wire systems. Knob and tube wiring is defined as follows, “Knob and tube” is term that describes a system of residential wiring installed between 1900 and the 1940s in both city and country homes across North America. It was leading edge technology at the time, but is now regarded as too risky and dangerous to be insurable by some companies. The cost issued with changing out full wiring systems is extensive in most cases. We recommend consulting with a few local electricians and start developing a replacement game plan. In some cases this can be completed in stages. Again, nothing about this process is ideal but the effects from a fire can be far worse. Contact SERVPRO of Manchester with any of your restoration questions or needs!

Ground water

9/13/2021 (Permalink)

Starting the process of extraction

This summer has been a wet one to say the least! Increasing rain fall has put homeowners in a tough spot. Basements that have been dry for 20 plus years are flooding leaving homeowners to deal with the aftermath. Unfortunately, this isn’t the worst part. Typically, NH insurance policies are not set up with added flood insurance needed to protect homeowners with ground water claims. These ground water claims are rarely covered by insurance and turn in “self-pay” meaning the homeowner is responsible for payment. Payment for mitigation isn’t where that stops. Any contents affected by the water damage the homeowner would be responsible for as well. So, when you are talking with your agent ask these questions make sure your policy covers these items. If it doesn’t, we recommend that you do not store any valuable items or electronics in your basement. Anything permanently stored should also be blocked up at least 4”. As always call SERVPRO of Manchester with any questions or concerns!

Storm Safety!

6/3/2021 (Permalink)

Here to HELP!

You’re used to feeling the breeze when you step outside. So you may be wondering: are strong winds a big deal? The difference between mild and thunderstorm winds is significant. According to the National Severe Storms Laboratory, the destruction of thunderstorm gusts accounts for more than half of all structural damage in 48 states. It’s also more common than tornado damage. 

Information on Wind Damage

Experts classify damaging winds as those that exceed 50-60 mph. These gusts are also known as “straight-line” winds to differentiate them from tornadic wind speeds. Most thunderstorm winds that result in structural damage are a result of outflow generated by a thunderstorm downdraft. 

Learn how to protect your home from wind damage in today’s blog. 

1. Protect Your Doors and Windows

If you live in an area that frequently experiences high winds, you should install aluminum or steel storm shutters on your windows and doors. You will be able to close these shutters quickly in case of an emergency. One of the primary benefits of these shutters is that they prevent flying projectiles from breaking through your windows or denting your doors. 

4. Put Away Potential Projectiles

When strong gusts of wind hit, anything outdoors can become a projectile. Secure objects, such as patio furniture and grills, by bolting them down to your patio using straps and ground anchors. Alternatively, you can store them inside your shed or garage. Some homeowners store their shed inside their garage for added protection. 

If you live in a mobile home, you’re more at risk of experiencing injuries. Even anchored mobile homes can suffer severe damage when winds gust over 100 mph. We recommend staying at a loved one’s house and taking your most important belongings in the event of a thunderstorm. 

WHY SERVPRO?

6/1/2021 (Permalink)

Pre-mitigation Fire.

A Wise Choice for Emergency Restoration Services for Your Manchester Home

The effects of a disaster on your Manchester NH home can be felt immediately. From the impact that it has on the relocation of your family, until the situation can get restored to the damages caused to the structure and the contents of the property, you need a team that can restore your house quickly. Our franchise offers a fast response time and highly trained professionals capable of assessing the damage to your property and having the experience to overcome it.

Our experienced technicians offer comprehensive service to complete reconstruction when the integrity has become too compromised to save. We have a broad service area and have helped customers beyond Manchester, NH.

Something that makes our franchise a wise choice for those battling the effects of disasters like fire, mold and water damage is our fast response to the emergency. We have a 24-hour response team that can mitigate loss at your property by preventing the damage from continuing to spread throughout your home. We have advanced technology that can extract water fast and start drying up damp areas on your property. This ability alone can help to starve out active mold colonies as our remediation technicians begin the preparations for removal of the organism, but also preserves materials affected by water loss incidents inside the house.

Here to HELP!

5/28/2021 (Permalink)

HERE TO HELP!

At SERVPRO of Manchester we truly embrace the phrase “Here to help” no matter what that means. When duty calls SERVPRO of Manchester follows!

In the picture above we came in to help a local restaurant after a severe water damage impacted their facility. Even though they used another Mitigation company for the initial phase of the work SERVPRO was ready to support. Weeks behind schedule, a staff starving to come back to work after missing months of service, SERVPRO of Manchester came to the rescue. Cleaning all content, structure Placing tables, setting up tables and more! SERVPRO was there to get them back on track! If you experience any sort of building or home disaster, choose SERVPRO of Manchester to get you back on track!

SERVPRO of Manchester, your premiere mitigation and restoration company, from start to finish, "Like it never even happened."

603-669-7733

www.SERVPROmanchester.com

Fire safety

5/27/2021 (Permalink)

Space heater bedroom fire.

Although it is no longer that time of the year, Our most recent fire loss has inspired us to remind everyone of the hazards that may be faced when operating a space heater. These tips below will help lower the risk of a fire caused from a space heater. Note: The picture above was from a small space heater fire that ended up effecting 26 units throughout this entire appt building.

Space heater safety tips-

1. Follow the 3ft rule- Keep your heater at least 3ft away from anything combustible including beds, sofas, blankets, curtains etc.
2. Power cords- Be sure to inspect your space heaters power cords. Make sure it is not frayed or damaged in anyway.
3. Hot to the touch- Do not use heater is the outside walls or power cord is hot to the touch.
4. Smoke detectors- Make sure your smoke and carbon monoxide detectors are working properly.
5. Turn it off- Make sure your unit is turned off when you go to sleep, a different room, or unable to keep an eye on it.

Lastly, in the event of any kind of fire damage call SERVPRO of Manchester, your preferred fire mitigation specialist.

603-669-7733

www.SERVPROmanchester.com

Fire Mitigation

5/24/2021 (Permalink)

This is a pre mitigation photo of a kitchen fire.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. With this specific Fire loss we had to Demolish the entire first floor of this residence. When deciding how far to go with demolition we take multiple things into consideration. First and foremost, The health and safety of the residents is our priority. Our first step is inspection holes. We go through all affected areas and cut inspection holes large enough to pull samples of insulation and inspect all studs, sheathing and any internal electrical and plumbing components. Once we have validated the demolition of a room or specific structure we start looking at treatment. Treatment can include Deodorizing, O-Zone,Smoke sealing and more. Specific to this project we O-Zoned the entire house and smoke sealed all demolished structure. Any structure that did not need demolition was cleaned, When cleaning smoke affected structure typically the best method is a dry chemical sponge. Although some cases require alternate advanced cleaning methods.

When dealing with a fire loss call SERVPRO of Manchester, YOUR premiere mitigation and restoration specialists!

We Answer the Phone Ready to Help, Call Today!

5/24/2021 (Permalink)

Here to Help!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Manchester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Manchester, Here to help! CALL TODAY!

603-669-7733

Bio-Hazard cleaning

4/19/2021 (Permalink)

Over 50 years of BIO-HAZARD cleaning experience!

SERVPRO of Manchester provides 24-hour emergency services and is dedicated to being faster to any-sized disaster in Manchester, NH. We are committed to responding immediately to your Bio-Hazard emergency and have the expertise to handle your advanced cleaning needs. Bio-Hazard cleanings are a different animal. You have to be extremely detailed and safety orientated. Our team works around the clock relentlessly to make sure we properly, safely and efficiently mitigate any and all effected content and structure so that returning to your home or business is a breeze!

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Call us today for a free estimate!

(603) 669-7733

Why SERVPRO of Manchester?

3/18/2021 (Permalink)

Our extraction crew hard at work in Merrimack NH.

If I am being honest, I could go on and on about how fantastic our team is. I could sit here and type all of these catchy elevator pitches in an attempt to catch some ones attention but that just is not who we are. Who are we? We are first and foremost a TEAM. We work hard collectively for the same cause. That cause being The highest level of Customer satisfaction possible. Our goal on every single job is to make sure your home or business is in better than new condition in as short of a time frame as possible. So when disaster strikes on your home or business know you have a team in your corner at SERVPRO of Manchester! Call us today! (603) 669-7733

Water damage in Merrimack, NH

3/18/2021 (Permalink)

Post mitigation water loss in Merrimack, NH.

We received a call at 1:30am that a 3rd floor sprinkler pipe burst at a business in Merrimack NH. Not only did the call come in at 1:30am but in the middle of a snow storm! Regardless, our crews worked safely and relentlessly to get to this job as quickly as possible. Upon arrival we extracted, Cleaned and/or remove damaged content, Cut 2ft flood cuts on all effected areas as well as  full demo of walls and removed all debris in fully effected areas.

Once this was all completed we cleaned and fogged the entire building for final sanitizing purposes for added protection for the building owner and business occupants.

This is a after picture of one of the 46 effected rooms in this business. Ready for reconstruction!  

Commercial water damage

3/15/2021 (Permalink)

Post Mitigation, Pre-construction Commercial water loss

When disaster strikes your business you need to be ready. SERVPRO of Manchester is ALWAYS ready!

With our faster to any size disaster business model and quality driven culture we were able to get this business in Merrimack NH operational much faster than the building owner expected.

Call SERVPRO of Manchester today to set up a FREE Emergency Ready Plan, so when disaster strikes you are SERVPRO ready!

24 Hour Emergency Water Damage Service

3/15/2021 (Permalink)

SERVPRO of Manchester provides 24 hour fire and water damage restoration services!

SERVPRO of Manchester is available 24 hours a day 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage. With our faster to any size disaster business model SERVPRO of Manchester is here to get you back on your feet in no time!

What makes SERVPRO of Manchester faster to any size disaster?

Easy! Here at SERVPRO of Manchester we fully embrace our responsibility as an emergency service company. Every single one of our employees takes great pride in making sure they do everything they can to get your home or business back in order as quickly and safely as possible without compromising quality!

Call us today! (603) 669-7733 

We answer the phone ready to HELP!

3/15/2021 (Permalink)

Water loss in Merrimack, NH.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Manchester has the specific water damage training and experience to help you through this tough time. From our countless hours of IICRC training and continuing education hours we also have our corporate office working hard behind the scenes producing top notch training programs under our SERVPRO Learning Management System. SERVPRO of Manchester works hard to support any kind of loss. However,  we specialize in water damage restoration—in fact, it's the cornerstone of our business. So when your business or home is impacted in any way with any type of water damage know you have a highly trained and motivated team at SERVPRO of Manchester to make it "Like it never even happened."

What to expect.

3/15/2021 (Permalink)

Property damage in any way shape or form can be overwhelming. Lean on SERVPRO of Manchester to make it "Like it never even happened."

When you call, we will ask several questions regarding your emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the damaged home or business
• When did the damage occur?
• What caused the damage (if known)?
• Is there electricity available (on-site)?

Faster to any size disaster

3/15/2021 (Permalink)

SERVPRO of Manchester provides 24 hour fire and water restoration services in Manchester, NH.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Manchester arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 

(603) 669-7733

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants. 

SERVPRO of Manchester specializes in the cleanup and restoration of commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit SERVPRO is ready!

3/15/2021 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage

SERVPRO ofManchester specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (603) 669-7733

Warmer weather is coming!

3/12/2021 (Permalink)

After a long cold winter we have finally had some nice warm weather! As summer approaches be sure to keep an eye on your attic for Mold. Attic molds make up a large majority of our Mold remediation services. Catching mold growth before it gets out of control not only limits the hazards that go along with mold but cost as well!

Call SERVPRO of Manchester with any mold related questions 24/7-365 days a year!

Ready to SERV!

3/10/2021 (Permalink)

We Answer the Phone Ready to Help
Call Today – (603) 669-7733

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Manchester has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

SERVPRO of Manchester, Here to help!

Fire damage specialist

3/10/2021 (Permalink)

SERVPRO of Manchester provides 50 years of experience which allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 603-669-7733

Your premiere COVID-19 cleaning specialist!

1/14/2021 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive or re-active Cleaning!

If your business needs deep cleaning services, call the experts today – SERVPRO of Manchester,  603-669-7733

Why you need SERVPRO of Manchester

9/29/2020 (Permalink)

Air Scrubbers in our garage

SERVPRO of Manchester-East Knows application of Professional Products

Microbes always exist within our indoor environments. As part of the ecological system, microbes are necessary for life and cannot be completely eliminated from indoor environments by the application of chemical agents. Restoration vendors should not assume they are eliminating microbes from a structure by applying biocide or antimicrobial products.

Human health may be threatened when microbes amplify and grow in indoor environments. When water is present in an environment due to a water damage incident, microbes will grow given enough time and the proper conditions. If a Category 1 sanitary water situation is unmitigated for two to three days, microbes will likely amplify, increasing contamination of the structure and turning the Category 1 situation into a Category 2 or 3 situation. Building owners, occupants, and insurers should act quickly to prevent microbial contamination from becoming worse with passing time.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO of Manchester-East  has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

24/7 Emergency Water Damage Service in Manchester, New Hampshire

9/29/2020 (Permalink)

24/7 Emergency Water Damage Service in Manchester, New Hampshire

Flooding and water emergencies don't always happen during normal business hours which is why SERVPRO of Manchester-East is available 24/7 to help you in your time of need. We are there for you any day of the week- including ALL holidays! 

Get help sooner than later: 603-669-7733

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Manchester-East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Manchester-East

SERVPRO of Manchester-East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement Flooded? We Still Got You Covered.

8/7/2020 (Permalink)

Basement Flood

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 603-669-7733

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Manchester and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 603-669-7733

Water Damage Done Easy

8/4/2020 (Permalink)

SERVPRO of Manchester-East is always fast to any size disaster.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Manchester-East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Pipe Failure Floods 5 Floors Of Manchester VA Hospital

7/27/2020 (Permalink)

SERVPRO unload portable high speed fans at the Veterans Affairs Medical Center after a pipe burst on the upper floors of the facility

A water pipe failure on the top floor caused 5 floors affected. SERVPRO crew showed up for emergency services within a very short amount of time.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service provider. SERVPRO of Manchester-East  has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Smoke and Soot Information

7/20/2020 (Permalink)

Smoke & Soot Damage

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester-East will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 603-669-7733

What about Storms?

7/20/2020 (Permalink)

SERVPRO of Manchester-East specializes in storm and flood damage restoration.

SERVPRO of Manchester-East specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Rockingham county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Have Storm or Flood Damage? Call Us Today 603-669-7733

Water Heater Burst at a Church

6/26/2020 (Permalink)

A water heater pipe burst causing this Church in Manchester to flood. SERVPRO of Manchester-East was called in for an emergency water damage restoration. SERVPRO of Manchester-East crews only took less than an hour to show up on the job site and set up the needed equipment to control the environment and prevent the further damages.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO Franchises could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

Smoke and Soot Damage

6/26/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester-East will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 603-669-7733

How SERVPROs Storm Response program was born?

6/26/2020 (Permalink)

-By BEN WILLIAMS disaster recovery manager

The roots of the SERVPRO® Storm Response program date back to 1993 and make up a significant part of the SERVPRO® Story.

In 1992, SERVPRO® made a decision to begin taking the steps necessary to compete in the commercial market and catastrophic response (CAT). That same year, there was a large fire loss in Nashville. Several Owners agreed with corporate leadership and responded to clean the building; this was the first step on the road to commercial and CAT response. The following year, in 1993, there was a significant flooding event in the Mid-West. Corporate responded by sending several willing Franchise Owners to complete work in Des Moines, Kansas City, and ultimately ending in St. Louis. The nearly 40 Franchise Owners involved completed multiple projects, including the Spirit of St. Louis Airport.

The next two years saw several significant storm events. Tropical Storm Alberto dropped 24” of rain north of Albany, Georgia, causing the Flint River to flood; Storm Teams signed the Dougherty County School System billing out $1.3 million, among many other jobs. Hurricanes Opal and Erin struck and SERVPRO® Storm crews responded throughout the Gulf Coast region. This was the beginning of SERVPRO® Storm Response on a larger scale using centrally administered Franchises and crews. Many of the precedents set during these event are still part of the Storm Response Program today.

Storm remained an initiative led by the Storm Teams who are all Franchise Owners, using the processes learned on these early events. From 2002 to 2008, SERVPRO® Storm Teams responded to Iowa flooding and eight tropical storms and hurricanes, including Hurricane Katrina. A lot of mistakes were made; however, a lot of lessons were learned. Beginning in 2008, under the leadership of the Storm Teams, Commercial Large Loss Division (CLLD), and Executives, Storm Response was formalized into a cooperative program between the Storm Teams and the Corporate office.

From 2009 to 2011, the Storm Teams responded to 15 managed events. This experience continued to foster program improvements as Storm Leaders learned from successes and mistakes. At the end of 2011, SERVPRO® experienced the first of two “All-Call” events under the current Storm Response Program. The first was Hurricane Irene/Tropical Storm Lee, followed by SuperStorm Sandy in 2012. These two events significantly affected how Storm Response is managed, providing more valuable lessons. During this time, SERVPRO® also developed Storm Manager® to automate the process for dispatching and tracking leads. Since 2012, the introduction and integration of updated software tools for Storm and the introduction of DryBook™ for production have significantly improved the ability for SERVPRO® Storm Response to manage any event—whether it is a micro event or the next major hurricane.

Storm Response is an integral part of the SERVPRO® Story and differentiates our ability to execute from all other competitors in the industry. We will continue to make incremental improvements to support the SERVPRO® Brand.

Floor protection during the water mitigation process

6/26/2020 (Permalink)

This picture shows how SERVPRO of Manchester-East protects the customer's unaffected hardwood floor areas during the water mitigation. SERVPRO of Manchester-East always treats the customer's home like our own. Our customer was really happy when we did this to her. 

Here at SERVPRO Manchester-East we pride ourselves on having highly trained and IICRC certified technicians.  All of our technicians and crew chiefs go through our SERVPRO corporate HeroReady Training Program to ensure that we are sending out the most experienced and knowledgeable technicians into your home and place of business. We make sure our technicians are nationally background checked so you can rest assured that we are employing the most trustworthy and respectful people. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

What about major Storms?

6/10/2020 (Permalink)

SERVPRO of Manchester-East specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Rockingham county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Have Storm or Flood Damage? Call Us Today 603-669-7733

Handle Emergency Services

6/8/2020 (Permalink)

Whenever we get an emergency service call we must attend to that immediately. This sometimes means having to reschedule other jobs that we have going on. Luckily, our customers are understanding and always patient with us while we attend to these emergencies.

Some emergencies do require protection for our technicians, this includes; face mask,  gloves, full body suits, and goggles. We make sure not only that our technicians are safe, but also that when we clean whatever may have been near or even touched the hazardous materials that it is safe for use afterwards or that it is accounted for in the belongings that were not salvageable.

As a homeowner, whenever something occurs remember to call your insurance. Not only may it be covered but they can call SERVPRO of Manchester-East in to handle it; quickly, proficiently, professionally, and carefully. You also can call us directly at 603-669-7733 and we can help you through the process.

Commericial Property Water Damage at location in Concord

5/28/2020 (Permalink)

The water main break caused this commercial property in Concord to flood. This before picture shows the mess left behind after all water had receded.

SERVPRO of Manchester-East took an emergency call right after the incident happened. SERVPRO of Manchester-East project manager only took 30 minutes to show up on-site then immediately dispatched the crew performed the emergency services on the same day. 

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Storm Damage Mitigation Tips to review

5/15/2020 (Permalink)

Mitigation Tips: (Perform only when structure has been cleared as safe.)

• Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Wear protective clothing at all times.
• 
  Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
• 
  Remove as much excess water as possible by mopping and blotting.
• 
  Wipe excess water from wood furniture after removing lamps and tabletop items.
• 
  Remove and prop up wet upholstery cushions for even drying.
• 
  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• 
  Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place.
• 
  Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation.
• 
  Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections.
• 
  Do not enter rooms with standing water where electrical shock hazards may exist.
  Do not attempt to operate any electrical equipment while standing in wet or damp locations.
• 
  Do not leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• 
  Do not leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• 
  Do not use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• 
  Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
• 
  Do not turn on heat unless required for human comfort.
• 
  Do not move objects or collections without documenting their condition.
• 
  Throw away all foods – even canned goods – that have come into contact with flood waters.
• 
  If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

What happens when storms hit?

5/15/2020 (Permalink)

SERVPRO of Manchester-East specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Rockingham county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Have Storm or Flood Damage? Call Us Today 603-669-7733

Water Heater Burst at a Church

5/13/2020 (Permalink)

A water heater pipe burst causing this Church in Manchester to flood. SERVPRO of Manchester-East was called in for an emergency water damage restoration. SERVPRO of Manchester-East crews only took less than an hour to show up on the job site and set up the needed equipment to control the environment and prevent the further damages.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO Franchises could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

Why do you need SERVPRO of Manchester East

5/12/2020 (Permalink)

Air Scrubbers in our garage

SERVPRO of Manchester-East Knows application of Professional Products

Microbes always exist within our indoor environments. As part of the ecological system, microbes are necessary for life and cannot be completely eliminated from indoor environments by the application of chemical agents. Restoration vendors should not assume they are eliminating microbes from a structure by applying biocide or antimicrobial products.

Human health may be threatened when microbes amplify and grow in indoor environments. When water is present in an environment due to a water damage incident, microbes will grow given enough time and the proper conditions. If a Category 1 sanitary water situation is unmitigated for two to three days, microbes will likely amplify, increasing contamination of the structure and turning the Category 1 situation into a Category 2 or 3 situation. Building owners, occupants, and insurers should act quickly to prevent microbial contamination from becoming worse with passing time.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO of Manchester-East  has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

What is Fire Restoration Cleaning?

5/5/2020 (Permalink)

Cleaning Suit damage

The fire damage restorer, the carpet cleaner, and the building maintenance janitor all perform cleaning. The restorer’s cleaning task, however, is slightly different from the task of the other two cleaning professionals. The restorer faces a unique situation—a building damaged by fire and smoke. The task is to remove the damage and return the building to the way it was before the fire. The industry describes this task as restoring the building to preloss condition. Cleaning to preloss condition means removing the effects of the fire damage. The restorer will remove smoke residues from interior and exterior surfaces of the building. The residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. The fire possibly damaged some parts of the structure so badly they cannot be returned to preloss condition, so the restorer will dispose of structural items that are blistered by heat or charred by flame. Fire restoration cleaning is a unique form of cleaning in which the goal is returning items to a preloss condition. The restorer determines what items can be restored and what items must be replaced. The restorer identifies what items do not need any restoration and estimates the odds of restoring items that are questionable. The restorer will identify for the customer and insurance company any conditions that likely existed before the fire occurred, since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, but should be recognized and documented.

Smoke and Soot Damage

5/5/2020 (Permalink)

Cleaning Soot from stairs

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester-East will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 603-669-7733

How does SERVPRO react to a Fire Damage?

5/4/2020 (Permalink)

Stair fire

RECON Smoke Odor Sealer is a revolutionary solvent free smoke odor sealant and stain blocker designed to encapsulate malodors on several surfaces and block the toughest stains. RECON Smoke Odor Sealer with OdorLock technology is water based, permeable and is not flammable. Unlike most water based coatings that “wick” smoke odors and stains out of the substrate as they dry, RECON Smoke Odor Sealer with OdorLock technology prevents tough smoke odors and stains from migrating through the coating while maintaining its breathability. This technology provides one coat odor control on several surfaces and continues to block odors even with seasonal changes in temperature and humidity. RECON Smoke Odor Sealer (SOSTM) is your final step to encapsulate residual odors typically found on fire damage restoration projects.

RECON Smoke Odor Sealer is a revolutionary solvent free smoke odor sealant that encapsulates smoke odors on multiple surfaces. RECON Smoke Odor Sealer with OdorLock is water based, low VOC, low odor and is not flammable.

• Permanently encapsulates smoke odors

• Excellent stain blocker

• Water based, non- flammable, low VOC

• Exceptional application characteristics

• Bonds to nearly any substrate

• Easily top-coated, fast drying

RECON Smoke Odor Sealer is specifically designed to encapsulate malodors on multiple surfaces including:

• wood,

• brick,

• concrete,

• plaster,

• plastic and

• metal.

RECON Smoke Odor Sealer is fast drying and has exceptional application characteristics. RECON Smoke Odor Sealer is your final step to encapsulate residual odors typically found on fire damage restoration projects.

Assess the Damage from a Fire

5/1/2020 (Permalink)

Before & After Fire

On a fire damage restoration SERVPRO of Manchester will do in the fire damage restoration process is to assess the extent of the damage in your property. This will usually involve looking at how far the fire, the smoke, and the soot have traveled as well as seeing how badly affected your walls and furniture have been.

This is an important first step as it is only by understanding the extent of the damage that the SERVPRO of Manchester will be able to come up with a plan of action and to give you an accurate quote for how much it should cost and an accurate estimate of how long it will take.

We are all in this together

4/22/2020 (Permalink)

Bio Tech deep cleaning

We are working to help the Manchester, NH Fire Dept. from protecting first responders from the hazards of Coronavirus.  

As a token of our appreciation for all the hard work our first responders are having to endure during this epidemic SERVPRO of Manchester went ahead at no cost to fog and wipe down with disenfectant and sanitizer the chasis areas of all the fire apparatus and equipment.

The Fire Dept. was very appreciative for the quick and professional work we conducted on their equipment.

Commercial building tile floor strip and wax

3/5/2020 (Permalink)

This rough-looking tile floor was caused by wear and tear for a long period of time without proper maintenance

This is a dance studio in Concord, NH. The building owner called for tile cleaning in her dance studio. SERVPRO of Manchester project manager set up an appointment with her and checked the property. At first, she almost not believe SERVPRO of Manchester can make her tile floor looks shining again. She has a very low expectation of the result. However, She went back to check her property after SERVPRO of Manchester finished the project. She literally screamed and shocked by the result. The owner was thrilled she said "This tile floor never looked this good in the 14 years I've owned this Property".

SERVPRO of Manchester is ready to respond immediately and work quickly to clean or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Manchester has the training and expertise to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today – (603) 669-7733

Residential property water damage

1/21/2020 (Permalink)

This moldy garage caused by a slow leaking for a long period of time.

A water pipe slow leaked for a long period of time caused this garage in Manchester to have mold issues. This after photo shows the mitigation has been properly done by SERVPRO of Manchester-East.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

What does SERVPRO do after fire damage?

1/21/2020 (Permalink)

This fire-damaged property was caused by a kitchen stove.

RECON Smoke Odor Sealer is a revolutionary solvent free smoke odor sealant and stain blocker designed to encapsulate malodors on multiple surfaces and block the toughest stains. RECON Smoke Odor Sealer with OdorLock technology is water based, permeable and is not flammable. Unlike typical water based coatings that “wick” smoke odors and stains out of the substrate as they dry, RECON Smoke Odor Sealer with OdorLock technology prevents smoke odors and stains from migrating through the coating while maintaining its breathability. This technology provides one coat odor control on most surfaces and continues to block odors even with seasonal changes in temperature and humidity. RECON Smoke Odor Sealer (SOSTM) is your final step to encapsulate residual odors typically found on fire damage restoration projects.

RECON Smoke Odor Sealer is a revolutionary solvent free smoke odor sealant that encapsulates smoke odors on multiple surfaces. RECON Smoke Odor Sealer with OdorLock is water based, low VOC, low odor and is not flammable.

• Permanently encapsulates smoke odors

• Excellent stain blocker

• Water based, non- flammable, low VOC

• Exceptional application characteristics

• Bonds to nearly any substrate

• Easily top-coated, fast drying

RECON Smoke Odor Sealer is specifically designed to encapsulate malodors on multiple surfaces including:

• wood,

• brick,

• concrete,

• plaster,

• plastic and

• metal.

RECON Smoke Odor Sealer is fast drying and has exceptional application characteristics. RECON Smoke Odor Sealer is your final step to encapsulate residual odors typically found on fire damage restoration projects.

Floormats system being used on drying hardwood floor in Manchester

12/31/2019 (Permalink)

This water damaged hardwood floor was caused by a bathroom sink overflow.

A bathroom sink overflowed caused this hardwood next to the bathroom damaged. This before picture shows the floormats system being used on drying hardwood floors.

SERVPRO of Manchester was called to the water restoration services. All damaged hardwood floors were able to be saved without tearing them out. The homeowner was amazed by how this system worked.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property water damage in Concord

12/24/2019 (Permalink)

This flooded commercial property was caused by a water main break.

The water main break caused this commercial property in Concord to flood. This before picture shows the mess left behind after all water had receded.

SERVPRO of Manchester-East took an emergency call right after the incident happened. SERVPRO of Manchester-East project manager only took 30 minutes to show up on-site then immediately dispatched the crew performed the emergency services on the same day. 

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Residential property water damage

12/11/2019 (Permalink)

This flooded basement was caused by a recent rainstorm.

A sump pump failure in the basement caused this basement flooded due to the heavy rainstorm. The homeowner left home for a whole day came back with 6 to 10 inches of standing water throughout the entire finished and unfinished basement. 

SERVPRO of Manchester was called in to perform the emergency services during after hours. The on-call crew only took an hour to show up on the job site. The homeowner was surprised at how fast SERVPRO of Manchester crew responded to him. SERVPRO of Manchester crew extracted all standing water, set up all the necessary drying equipment to stabilize the humidity in the basement with a very short amount of time.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Hoarder situation property clean up

12/2/2019 (Permalink)

This property has trash, unorganized contents everywhere. The renter lived under this hoarder situation for years.

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of Manchester-East have the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today – (603) 669-7733
Residential Cleaning Services include:
Carpet & Upholstery Cleaning
The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning
We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal
Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Residential property water damage

11/11/2019 (Permalink)

This water-damaged finished basement was caused by a sewer drain pipe on the second floor bathroom.

This sewer damaged finished basement in Manchester, Nh was the result of a broken sewer drain pipe on the second-floor bathroom. The sewer water leak through the ceiling down to the finished basement. The carpet, drywall, and contents were all affected by the sewer water with a very bad odor.

The homeowner called SERVPRO of Manchester right after he noticed the loss in his basement. SERVPRO of Manchester on-call project manager took the call during the weekend and dispatched an on-call crew with only an hour. The owner wasamazed that SERVPRO of Manchester responded to him so quickly during the weekend. And how fast the on-call crew reached out to his property.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Containment set up on mold removal project

10/29/2019 (Permalink)

This moldy living room was caused by previously water damage in the house.

Containment set up is very important on mold removal projects. A lot of times we don't see visible mold but it doesn't mean mold does not exist in the property. The best way to prevent cross-contamination is to set up the containment barrier to the unaffected area, so the mold spores or airbornes won't travel to the unaffected areas.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Residential property water damage

10/11/2019 (Permalink)

Water damage in the kitchen caused by a pipe burst on the second-floor bathroom.

A water pipe burst on the second-floor bathroom caused this kitchen on the main floor flooded. The hardwood floors in the kitchen were all affected by the water and buckled real bad. The ceiling in the kitchen has already sagged and fell due to the water from the second floor. The worst part is, the homeowner was in the hospital, and he did even know his property had water damage until several weeks after.

SERVPRO of Manchester was called in to clean up the aftermath! The owner was amazed by the work that is done by SERVPRO of Manchester.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Fast response on any type of water damages

9/18/2019 (Permalink)

This flooded basement was caused by a burst water main

A water main broke caused this basement in Manchester to flood. This picture shows the mess left behind after all water had receded.

SERVPRO of Manchester-East 24/7 on-call crew was called in to clean up the aftermath during the weekend. SERVPRO crew went out there extracted all standing water. Set up all the necessary drying equipment to control the moisture in the basement to prevent further damages. The owner of the property was really happy about the emergency services offered by SERVPRO of Manchester-East during the weekend.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water main burst in the unfinished basement

9/4/2019 (Permalink)

A water main break caused this basement to flood

A water main break caused this basement in Manchester, NH to flood. This before picture shows the mess in the basement with almost a foot of water. This flood situation happened on Saturday night. The homeowner called SERVPRO of Manchester-East immediately after he turned off the water. 

SERVPRO of Manchester was called to perform the emergency services with fast response. The owner was amazed by how fast SERVPRO of Manchester on-call crew reacted to the water loss and controlled the environment of the moisture in the basement.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water damaged cherry hardwood floor.

8/14/2019 (Permalink)

Water damaged cherry hardwood floor caused by washing machine.

A washing machine had a slow leak when customer was on vacation. This during photo shows the floormats system set up on the cherry hardwood floor after the loss happened. SERVPRO of Manchester-East was called to deal with the damage. The owner of the property was amazed by the result. All affected cupped cherry hardwood floors were able to go back to flat. 

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water damage in residential property

8/6/2019 (Permalink)

Second-floor toilet pipe let go during the weekend caused first-floor kitchen water damage

Second-floor toilet pipe let go during the weekend caused first-floor kitchen ceiling tile soaked and fell everywhere on customer's kitchen cabinet, kitchen sink and dishes. This before pictures show the mess left behind after all water had receded.

SERVPRO of Manchester-East was called in to clean up the aftermath! The owner was amazed by the work that SERVPRO of Manchester-East crew done to her.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property sewer backup

7/25/2019 (Permalink)

Commercial property sewer backup

What is "Sewer Backup"? While floods are probably best known for causing extensive water damage to homes and businesses, they can also cause sewage from sanitary sewer lines to back up into houses through drain pipes.

This Picture shows a sewer backup in one of the local commercial property in Candia, NH. The owner of the property found this mess in early Monday morning. Toilet sewer backup in all two bathrooms, sewer water sip through drywall got couple other office room affected. The owner of the property called SERVPRO of Manchester-East immediately after the septic line fixed. SERVPRO of Manchester crew took a short amount of time to arrive at the job site to deal with the loss. The emergency services for this sewer backup only took couple of hours. SERVPRO crew pressure high steam washed the affected tile floor, sprayed with Benefect to disinfect all affected areas, set up containment. SERVPRO crew also set up dehumidifiers, and air scrubbers to control the moisture before doing any demos. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733.

Groundwater damage in residential property

7/18/2019 (Permalink)

This flooded finished basement was caused by a rainstorm.

A recent rainstorm caused this finished basement in Manchester, NH flooded. This before picture shows the plank floor ruined by the groundwater, walls in the basement are all affected. The homeowner called SERVPRO of Manchester-East right after the rain stopped. SERVPRO Manchester-East on-call team only took an hour to show up right after the homeowner called and took care of everything for emergency services in the basement. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property water danmage

7/18/2019 (Permalink)

Hotel flooded caused by sprinkler burst

This before picture shows a water damage in one of the local hotel in Manchester, NH. Sprinkler system burst in one of the hotel room caused many rooms on the main floor affected. Water also wend down to the lower level caused ceiling tile wet and fell. The property maintains manager called SERVPRO of Manchster-East right after the fire department shut off the sprinkler system. SERVPRO on-call crew only took less than an hour to show up to deal with the water damage. SERVPRO of Manchester-East offered emergency service extracted all standing water and set up all necessary drying equipment to control the environment.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

CEILING LAMP BURSTS INTO FLAMES

7/18/2019 (Permalink)

CEILING LAMP BURSTS INTO FLAMES

Anyone can be affected by fire damage in your home or business. Fire is the disaster that does not discriminate. It doesn’t matter where you are located, or even the age or condition of your home. There is always the unfortunate chance that a fire could occur for many reasons.

This picture shows residential fire damage in Manchester, NH. The cause of the loss was the ceiling lamp caught on fire and fell on the hardwood floor in the living room. The homeowner called SERVPRO of Manchester-East right after the fire department finished their job. SERVPRO of Manchester-East crew finished the whole fire damage restoration process in only a week. The homeowner was amazed by the result.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water main burst in the unfinished basement

7/17/2019 (Permalink)

This flooded basement was caused by a water main

A water main break caused this finished basement in Bedford, NH to flood. This before picture shows the mess in the basement. It was close to 2.5 feet water when SERVPRO of Manchester-East showed up for emergency service. The homeowner called SERVPRO of Manchester-East at mid-night. SERVPRO of Manchester-East on-call crew only took an hour to show up on the job site to deal with the flooded basement on the weekend.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Floor protection during the water mitigation

6/21/2019 (Permalink)

Floor protection

This Picture shows how SERVPRO of Manchester-East protects the customer's unaffected hardwood floor areas during the water mitigation. SERVPRO of Manchester-East always treats the customer's home like our own. Our customer was really happy when we did this to her. 

Here at SERVPRO Manchester-East we pride ourselves on having highly trained and IICRC certified technicians.  All of our technicians and crew chiefs go through our SERVPRO corporate HeroReady Training Program to ensure that we are sending out the most experienced and knowledgeable technicians into your home and place of business. We make sure our technicians are nationally background checked so you can rest assured that we are employing the most trustworthy and respectful people. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Residential property smoke damage

6/21/2019 (Permalink)

Smoke damage restoration

The fire damage restorer, the carpet cleaner, and the building maintenance janitor all perform cleaning. The restorer’s cleaning task, however, is slightly different from the task of the other two cleaning professionals. The restorer faces a unique situation—a building damaged by fire and smoke. The task is to remove the damage and return the building to the way it was before the fire. The industry describes this task as restoring the building to preloss condition. Cleaning to preloss condition means removing the effects of the fire damage. The restorer will remove smoke residues from interior and exterior surfaces of the building. The residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. The fire possibly damaged some parts of the structure so badly they cannot be returned to preloss condition, so the restorer will dispose of structural items that are blistered by heat or charred by flame. Fire restoration cleaning is a unique form of cleaning in which the goal is returning items to a preloss condition. The restorer determines what items can be restored and what items must be replaced. The restorer identifies what items do not need any restoration and estimates the odds of restoring items that are questionable. The restorer will identify for the customer and insurance company any conditions that likely existed before the fire occurred, since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, but should be recognized and documented.

Flooded basement in Manchester

6/19/2019 (Permalink)

A rainstorm caused this flooded basement.

This flooded unfinished basement in Manchester, NH was the result of groundwater. Notice of extent of the water damage; the water was about five inches deep throughout the finished basement. The customer called SERVPRO of Manchester-East for emergency service. SERVPRO of Manchester-East did the whole basement pack-out in only 1 day after pumping out the water.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property water danmage

6/11/2019 (Permalink)

A water main break caused this gym hardwood floor damaged.

A water main break caused this gym hardwood floor damaged in Manchester, NH. The water absorbed by the hardwood floor caused the hardwood floor starts buckling. 

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Flooded basement in Bedford, NH

6/10/2019 (Permalink)

A rainstorm caused this flooded basement.

This flooded basement in Bedford, NH was the result of groundwater damage. Notice of extent of the water damage; the water was about six to eight inches deep throughout the finished basement. The customer couldn't believe how fast SERVPRO of Manchester-East arrived on the job site and processed the water damage remediation.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

Containment set up on mold remediation

6/6/2019 (Permalink)

Initiate containment procedures to contain mold spores, preventing their spread into uncontaminated areas.

Setting up containment on mold remediation could be very important. Initiate containment procedures to contain mold spores, preventing their spread into uncontaminated areas.

Here at SERVPRO Manchester-East, we pride ourselves on having highly trained and IICRC certified technicians.  All of our technicians and crew chiefs go through our SERVPRO corporate HeroReady Training Program to ensure that we are sending out the most experienced and knowledgeable technicians into your home and place of business. We make sure our technicians are nationally background checked so you can rest assured that we are employing the most trustworthy and respectful people.  If you have any questions while we are on the job site, please feel free to direct them to the crew chief assigned to your job, however, anyone on the job site should be able to answer any questions you might have.  We are very proud of our employees and they take pride in their work every step of the way! 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Manchester local high school basketball court flooded

5/28/2019 (Permalink)

Basketball court hardwood floor saturated

This water damaged basketball court in Manchester, NH was the result of a  water tank leaking. The water got most of the hardwood floor affected. Maintainece people called SERVPRO of Manchester-East right after the water pipe fixed. SERVPRO of Manchester-East professional water remediation team reacted to the customer with fast response and took care of everything. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property water damage

5/28/2019 (Permalink)

Commercial property water damage

This flooded office in Raymond, NH was the result of a broken base heating board pipe. Water went all over the second floor down to the first floor. First-floor ceiling was all wet and started falling apart. Carpet on the first floor was all saturated. The owner of the property couldn't believe how fast SERVPRO of Manchester-East finished the job “Like it never even happened.”

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733.

Storm damage mitigation tips

5/15/2019 (Permalink)

Mitigation Tips: (Perform only when structure has been cleared as safe.)

Mitigation Tips: (Perform only when structure has been cleared as safe.)

• Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas. Wear protective clothing at all times.
• 
  Take photos or video to record conditions of collections and structure. Make sure images clearly record damage.
• 
  Remove as much excess water as possible by mopping and blotting.
• 
  Wipe excess water from wood furniture after removing lamps and tabletop items.
• 
  Remove and prop up wet upholstery cushions for even drying.
• 
  Place aluminum foil or wood blocks between furniture legs and wet carpeting.
• 
  Remove any paintings, art objects, documents and other sensitive materials to a safe, dry place.
• 
  Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation.
• 
  Appoint a media liaison to report conditions and need for help/volunteers. You may have to limit access to collections.
• 
  Do not enter rooms with standing water where electrical shock hazards may exist.
  Do not attempt to operate any electrical equipment while standing in wet or damp locations.
• 
  Do not leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
• 
  Do not leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
• 
  Do not use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
• 
  Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.
• 
  Do not turn on heat unless required for human comfort.
• 
  Do not move objects or collections without documenting their condition.
• 
  Throw away all foods – even canned goods – that have come into contact with flood waters.
• 
  If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

FLOOD TIPS AND ACTION STEPS

5/14/2019 (Permalink)

FLOOD TIPS AND ACTION STEPS

AFTER A FLOOD

SAFETY FIRST (For businesses and home owners)

• Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.
• If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.
• While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.
• Do not touch electrical equipment if you are wet or standing in water.
• Do not walk through moving water. Even six inches of moving water can make you fall.
• Use no open flames (there may be gas escaping from ruptured mains).
• Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
• Stay out of any building if it is surrounded by floodwaters.
• Listen for news reports to learn if the community’s water supply is safe to drink.
• Return only when authorities indicate it is safe.

Local Manchester business building toilet overflowed

5/13/2019 (Permalink)

Commercial sewage damage

This sewage damage happened in one of the Manchester local business building.Toilet overflowed, sewage water went all over the bathroom floor. Also, got bathroom wall affected along with very strong sewage smell. Customer called SERVPRO of Manchester-East during business hour. SERVPRO crew only took very short amount of time to get on the job site. And started treating the floor, sanitizing the affected area. The after photo was taken only 2 days after the incident. Our customer was expecting a much longer process and customer was thrilled with the results.

SERVPRO of Manchester-East  is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East  at (603)-669-7733

Why do you need SERVPRO of Manchester -East

5/9/2019 (Permalink)

SERVPRO best green antibacterial product in the Market

SERVPRO of Manchester-East Knows application of Professional Products

Microbes always exist within our indoor environments. As part of the ecological system, microbes are necessary for life and cannot be completely eliminated from indoor environments by the application of chemical agents. Restoration vendors should not assume they are eliminating microbes from a structure by applying biocide or antimicrobial products.

Human health may be threatened when microbes amplify and grow in indoor environments. When water is present in an environment due to a water damage incident, microbes will grow given enough time and the proper conditions. If a Category 1 sanitary water situation is unmitigated for two to three days, microbes will likely amplify, increasing contamination of the structure and turning the Category 1 situation into a Category 2 or 3 situation. Building owners, occupants, and insurers should act quickly to prevent microbial contamination from becoming worse with passing time.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO of Manchester-East  has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Steps in Controlling Microbial Growth

5/9/2019 (Permalink)

Microbial Growth based on moisture and temperature

The application of chemical agents should not be the restoration vendor’s primary method of controlling microbial growth. Since the presence of water promotes and sustains microbial growth, the primary steps in mitigation or remediation are (1) removing moisture by drying the environment and reducing humidity levels and (2) removing contaminated materials. Water damage restoration professionals should focus on fast drying of the structure (to reduce moisture levels) and not consider the application of chemical agents by themselves to be effective remediation of microbial contamination.

The American Conference of Governmental Industrial Hygienists (ACGIH) points out that restorers are not effective if their only step is applying chemical agents (biocides) and they do not perform the more important steps of rapid drying and removal of contaminated materials:

“Effective remediation of water damaged or microbially contaminated buildings involves (a) the use of appropriate techniques to promote rapid drying, and (b) complete removal of contaminated materials rather than the application of biocides without these steps” (ACGIH Bioaerosals: Assessment and Control – publication #3180).

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

Local restaurant toilet overflowed

5/8/2019 (Permalink)

Manchester local restaurant's sewage damage in the bathroom.

You absolutely don't want go into a restaurant that has sewage damage, or overflowed toilet. This picture shows one of the local restaurant had overflowed toilet, the sewage water went all over the bathroom floor, also got walls wet. As soon as the owner got the sewer pipe fixed, owner of this restaurant called SERVPRO of Manchester-East. SERVPRO crew took a very quick action. Finished the whole mitigation process only in two days.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East  at (603)-669-7733

Pipe Failure Floods 5 Floors Of Manchester VA Hospital

5/7/2019 (Permalink)

SERVPRO unload portable high speed fans at the Veterans Affairs Medical Center after a pipe burst on the upper floors of the facility

A water pipe failure on top floor caused 5 floors affected. SERVPRO crew showed up for an emergency services within very short amount of time.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO of Manchester-East  has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

SERVPRO crew saved a turtle

5/6/2019 (Permalink)

SERVPRO of Manchester-East will not only save water/fire damaged properties but also animals too :)

SERVPRO of Manchester-East will not only save your water/fire damaged properties but also animals too.

SERVPRO of Manchester-East has served the greater Manchester area and has been the local provider for FIRE, WATER, and MOLD cleanup and restoration for over 45 years.  We have worked with countless happy customers who have kept calling us back for any of their mitigation and cleaning needs. We work together with insurance companies to make sure any of our customers claims go as smooth as possible.  We offer 24/7 emergency services and we truly are 'Faster To Any Size Disaster.'  Residents and commercial property owners alike can trust our IICRC certified technicians and experienced front office staff to help make any of your disasters "Like it never even happened." 

Call SERVPRO of Manchester-East at (603)-669-7733

Water heater pipe burst in the church

5/3/2019 (Permalink)

A water heater pipe burst causing this Church in Manchester to flood.

A water heater pipe burst causing this Church in Manchester to flood. SERVPRO of Manchester-East was called in for an emergency water damage restoration. SERVPRO of Manchester-East crews only took less than an hour to show up on the job site and set up the needed equipment to control the environment and prevent the further damages.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO Franchises could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

Call SERVPRO of Manchester-East at (603)-669-7733

How SERVPRO’s Storm Response Program Was Born

5/3/2019 (Permalink)

Commercial large loss

-By BEN WILLIAMS disaster recovery manager

The roots of the SERVPRO® Storm Response program date back to 1993 and make up a significant part of the SERVPRO® Story.

In 1992, SERVPRO® made a decision to begin taking the steps necessary to compete in the commercial market and catastrophic response (CAT). That same year, there was a large fire loss in Nashville. Several Owners agreed with corporate leadership and responded to clean the building; this was the first step on the road to commercial and CAT response. The following year, in 1993, there was a significant flooding event in the Mid-West. Corporate responded by sending several willing Franchise Owners to complete work in Des Moines, Kansas City, and ultimately ending in St. Louis. The nearly 40 Franchise Owners involved completed multiple projects, including the Spirit of St. Louis Airport.

The next two years saw several significant storm events. Tropical Storm Alberto dropped 24” of rain north of Albany, Georgia, causing the Flint River to flood; Storm Teams signed the Dougherty County School System billing out $1.3 million, among many other jobs. Hurricanes Opal and Erin struck and SERVPRO® Storm crews responded throughout the Gulf Coast region. This was the beginning of SERVPRO® Storm Response on a larger scale using centrally administered Franchises and crews. Many of the precedents set during these event are still part of the Storm Response Program today.

Storm remained an initiative led by the Storm Teams who are all Franchise Owners, using the processes learned on these early events. From 2002 to 2008, SERVPRO® Storm Teams responded to Iowa flooding and eight tropical storms and hurricanes, including Hurricane Katrina. A lot of mistakes were made; however, a lot of lessons were learned. Beginning in 2008, under the leadership of the Storm Teams, Commercial Large Loss Division (CLLD), and Executives, Storm Response was formalized into a cooperative program between the Storm Teams and the Corporate office.

From 2009 to 2011, the Storm Teams responded to 15 managed events. This experience continued to foster program improvements as Storm Leaders learned from successes and mistakes. At the end of 2011, SERVPRO® experienced the first of two “All-Call” events under the current Storm Response Program. The first was Hurricane Irene/Tropical Storm Lee, followed by SuperStorm Sandy in 2012. These two events significantly affected how Storm Response is managed, providing more valuable lessons. During this time, SERVPRO® also developed Storm Manager® to automate the process for dispatching and tracking leads. Since 2012, the introduction and integration of updated software tools for Storm and the introduction of DryBook™ for production have significantly improved the ability for SERVPRO® Storm Response to manage any event—whether it is a micro event or the next major hurricane.

Storm Response is an integral part of the SERVPRO® Story and differentiates our ability to execute from all other competitors in the industry. We will continue to make incremental improvements to support the SERVPRO® Brand.

Do you know there are three different categories of water sources for water damage?

5/2/2019 (Permalink)

Category 1—Clean Water A building damaged by clean water or treated water is the least contaminated type of water damage. By definition, clean water is “clean” because it likely poses no substantial risk to human health. The source of clean water normally does not contain microbes in concentration or kind that would pose substantial health threats. For clean water to remain in the “clean” category, it must not come into contact with structure or materials that would result in harmful microbial contamination. Given enough time, clean water damages can produce reservoirs of microbes. The longer clean water is present in a structure, the more likely conditions will develop where microbes (such as bacteria and fungi) grow rapidly and attack human health. High humidity increases the concentrations of bacteria and fungi in the air. Warm temperatures allow microbe colonies to expand.

Category 2—Gray Water Gray water contains a significant level of contamination that could potentially threaten human health or cause discomfort. Clean water damages can develop higher levels of contamination and become gray water damages if not removed promptly. Over time, water becomes more contaminated with biological contamination, and the danger to human health increases. Spores from fungi and bacteria can be inhaled, causing allergies or disease. Water is also classified as gray water when contaminated with chemicals or other types of matter.

Category 3—Black Water Black water is the most contaminated type of water damage and, therefore, the most threatening to human health. Contaminants include not only human waste products, but also dangerous chemicals. Black water situations always contain pathogens, which are disease-causing agents, such as bacteria, fungi, viruses, and even parasites. Being exposed to microbes from black water can result in infectious diseases, allergies, and toxic poisoning. Viruses can grow and multiply only in living cells. Sewage contains hundreds of viruses that can be transmitted to humans by hands contacting the mouth, by inhaling airborne viruses, and by ingesting contaminated foods and liquids. Once infected, humans can suffer diarrhea, infections of the respiratory tract, eyes, stomach or intestines. Sewage contains the hepatitus A virus that causes inflammation of the liver. Parasites are organisms living on or in another organism. Sewage may contain parasites such as the tapeworm that lives in human intestines. The helminth worm, one of various parasites in sewage, can cause intestinal disease in humans. Bacteria found in sewage are extremely virulent and able to overcome our bodies’ defenses. Such bacteria as Salmonella and E. coli release poisonous toxins as their cells die and cause health problems like diarrhea and food poisoning. Unprotected restoration professionals and building residents are at risk since bacteria are dispersed into the air when sewage-contaminated materials, particularly carpet, are extracted. 

What will SERVPRO do when customer gives SERVPRO an emergency calls?

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The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO Franchises could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to a water damage is the most important course of action.

SERVPRO Franchises are 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester East  anytime at (603)-669-7733

Health Effects of Mold

5/2/2019 (Permalink)

Many different kinds of molds are present in buildings, and not all molds are as potentially
harmful as others. Molds affect different humans in different ways, so we all must be aware that
human health is at risk whenever molds grow excessively and multiply in a structure.

Chemical Compounds
Molds produce two types of chemical compounds to which occupants of water-damaged
buildings may be exposed:
• Mycotoxins are known to cause health problems in humans.
• Microbial Volatile Organic Compounds (mVOCs) result in unpleasant smells in our
homes.
Mycotoxins are poisonous substances. (“Myco” means fungus, so think of mycotoxins as “fungi
toxins.”) They are designed for chemical warfare against other organisms, even against other
types of molds. Living molds may produce mycotoxins to discourage other molds or bacteria
from growing in the same territory. Unfortunately, humans who inhale, ingest, or touch
mycotoxins may have a toxic reaction. Not all molds produce mycotoxins; furthermore, molds
that can produce mycotoxins do not produce them in all situations.
Microbial Volatile Organic Compounds are called mVOCs. mVOCs are produced by chemical
changes that take place during the mold life process. They are waste products given off by
actively growing molds. Some mVOCs produce musty and moldy odors. Research has not
proven that exposure to mVOCs causes health effects, but the odors from mVOCs may indicate a
level of mold contamination requiring remediation.
Research is ongoing as to how chemical compounds from mold relate to health effects in
humans. The Environmental Protection Agency (EPA) has stated that more studies are needed to
understand the relation between mycotoxins and health. Also according to EPA, research in mVOCs is still in an early phase.2 Perhaps one of the most extensive studies on mold’s health
effects is the report by the Institute of Medicine.

House Cleaning - Carpet Cleaning - Smoke Cleaning - SERVPRO of Manchester-East

5/1/2019 (Permalink)

HOUSE CLEANING

Looking for a full house cleaning, including carpet cleaning? SERVPRO of Manchester-East has got you covered! We are well known for our ability to go above and beyond your normal house keeping services. Between our very experienced production techs and top of the line equipment, we will clean every inch of your house from walls to carpet and floors! 

SMOKE SMELL IN HOUSE?

If anyone in your house smokes cigarettes or cigars it is understandable that those smells can eventually get trapped in a room or your house. Nicotine can stick onto walls and the ceiling which is what will cause unwanted odors to stick around for you and your guests to smell. We can help in not only getting rid of the odors, but we will go above and beyond and use the necessary formulas to clean out the nicotine stuck on your walls and ceiling. I can say from personal experience that after cleaning a smoker's house it makes the worlds difference. SERVPRO of Manchester-East does not leave anywhere untouched and will make sure that you are satisfied with the job!

How do we restore fire-damaged structure?

5/1/2019 (Permalink)

What Is Structure?

Structure is considered any part of a structure that is permanent. Items are called structure if they are permanently attached to a building. For example, the framework of a building including walls, ceilings, floors, attached floor coverings, doors, and windows are structure. Other items might be called structural components, such as cabinets, light fixtures, the heating and cooling system (HVAC), and bath fixtures. An easy way to distinguish structure from contents is to imagine turning the building upside down and shaking it; what falls out is contents and what remains is structure.

Methods of Structural Cleaning

Before cleaning structure, the restorer tests to determine the appropriate cleaning method. Appropriate means a method that will effectively remove the residues from the surface or material without damaging the surface or material itself. One goal of testing is to categorize materials as washable or non-washable: ? Washable: Materials that can be wet cleaned. Applying a waterbased cleaning product to the material will not damage the material. ? Non-washable: Materials that cannot be wet cleaned. Applying a water-based cleaning product to the material could result in additional damage, so the material must be cleaned by a dry cleaning method. The type of residues on a material may also determine the cleaning method. Oil- or grease-based residues will require a dry solvent cleaning agent, even though the material being cleaned would not be damaged by water-based products

What Is Fire Restoration Cleaning?

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The fire damage restorer, the carpet cleaner, and the building maintenance janitor all perform cleaning. The restorer’s cleaning task, however, is slightly different from the task of the other two cleaning professionals. The restorer faces a unique situation—a building damaged by fire and smoke. The task is to remove the damage and return the building to the way it was before the fire. The industry describes this task as restoring the building to preloss condition. Cleaning to preloss condition means removing the effects of the fire damage. The restorer will remove smoke residues from interior and exterior surfaces of the building. The residues will often give off smoke odors, so the restorer must also deodorize to rid the building of the malodors. The fire possibly damaged some parts of the structure so badly they cannot be returned to preloss condition, so the restorer will dispose of structural items that are blistered by heat or charred by flame. Fire restoration cleaning is a unique form of cleaning in which the goal is returning items to a preloss condition. The restorer determines what items can be restored and what items must be replaced. The restorer identifies what items do not need any restoration and estimates the odds of restoring items that are questionable. The restorer will identify for the customer and insurance company any conditions that likely existed before the fire occurred, since fire restoration cleaning does not mean cleaning structure to a better condition than it was before the fire. Preexisting damages or conditions do not need to be addressed as part of fire restoration, but should be recognized and documented.

What does SERVPRO do after fire damage?

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Mitigation Services—The goal of mitigation is to secure the structure and prevent further damage. Mitigation could include boarding up openings to secure the structure, winterizing the plumbing to prevent frozen pipes, and establishing a temporary source of electricity to the structure. Structures that are wet due to fire-fighting procedures will need emergency drying to prevent secondary water damage.

Structural Cleaning Services—Cleaning of a fire-damaged structure focuses on removing smoke residues from a building’s structural components and deodorizing odors given off by residues. The restorer and adjuster consult and advise the property owner on which structural components can be cleaned and which cannot be cleaned. Repair or replacement is needed for components that do not respond to cleaning.

Contents Cleaning Services—Personal property within a residence, office, or other building must be cleaned of smoke residues. In some fire situations, the contents can be cleaned on the jobsite. Other situations require contents to be packed and moved to a separate location for cleaning and storage. Pack-outs could occur because a building is not secure or is too damaged for on-site cleaning.

Specialty Restoration Services—Restorers of contents often subcontract specialty cleaning of certain contents: electronics cleaning, dry cleaning of clothing, furniture refinishing, and cleaning of expensive artwork.

Reconstruction Services—In some fire situations, structural components may be damaged to the point they cannot be restored to preloss condition. The work of reconstructing and repairing fire-damaged structural components may require different skills than those of standard home remodeling. Fire damage restorers typically perform cleaning services while licensed general contractors provide reconstruction services.

Call SERVPRO of Manchester-East at (603)-669-7733

Do’s and Don’ts when you have fire damages in your property!

5/1/2019 (Permalink)

•  Don’t attempt to wash any walls.
•  Don’t attempt to clean carpet or upholstered furniture without first consulting a professional restoration service.
•  Do place dry, colorfast towels or old linens on carpet and upholstered furniture to limit the potential for further damage.
•  Do limit the movement in the house to prevent soot particles from being embedded into upholstery and carpets.
•  Do keep hands clean. Soot on hands can impregnate upholstery, walls, and woodwork, causing more damage.
•  If electricity is off, do empty the freezer and refrigerator completely and prop doors open. This prevents the food from leaving odors in the appliance.
•  Do clean and protect chrome on kitchen and bathroom faucets, trim, and appliances with a light coating of lubricant.
•  Don’t operate any electrical appliances or equipment until they have been cleaned and checked. Smoke residues can be conductive.
•  Don’t send clothing with smoke residues to dry cleaners not experienced in cleaning fire-damaged garments. Inexperienced efforts may result in setting residues or odors.
•  Do wash plants on both sides of leaves with water.
•  If the HVAC system was operating during the fire, do change the furnace filter and tape folded pieces of cheesecloth over air registers

How do we dry water damaged books and documents?

5/1/2019 (Permalink)

SERVPRO Manchester-East can dry your important books and documents!

The focus in document and book drying is to stop further damage and dry items to the best possible condition. Five methods are used for document drying:

• air drying,

• dehumidification,

• freezer drying,

• vacuum freeze drying,

• vacuum thermal drying.

Selecting the appropriate method for document drying involves various considerations: type of water involved (clean, gray, black), extent of damage, time of exposure to moisture, funds available for recovery, and resources (personnel and equipment). Convey to the customer the expense involved in each drying option since document drying can be a costly service. Extended drying times are required for document restoration, often delaying return of the materials. The first step in drying is to store the wet documents and books in a freezer facility. Freezing documents as soon as possible, preferably within 24 hours of the loss, stops damage from continuing to get worse and allows time for you to determine what drying procedure will be effective. When the inventory and pack-out phase begins, the customer should be onsite to prioritize the material, identifying what is most important to dry. Make an inventory of documents being removed from a facility because lost articles can damage customer relationships. Maintain a log of the location of stored items, since someone inevitably will need to retrieve a document. The inventory log will help locate specific items quickly.

Residential and commercial duct cleaning

4/11/2019 (Permalink)

Technician using a whip to clean ducts.

Ventilation systems are often the biggest culprit in poor indoor air quality. It is important to inspect the duct-work of your home and or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.

SERVPRO of Manchester-East routinely inspects the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary. SERVPRO of Manchester-East will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

• Helps to restore peak energy efficiency.
• May help to eliminate offensive odors.
• Helps reduce the potential for mold growth.

For more information on duct cleaning contact your SERVPRO of Manchester-East today at 603-669-7733. Professionals are just a phone call away!

When disaster strikes, SERVPRO of Manchester-East has got you covered

4/11/2019 (Permalink)

24/7 Emergency Water Damage Service in Manchester, New Hampshire

Flooding and water emergencies don't always happen during normal business hours which is why SERVPRO of Manchester-East is available 24/7 to help you in your time of need. We are there for you any day of the week- including ALL holidays! 

Get help sooner than later: 603-669-7733

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Manchester-East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Manchester-East

SERVPRO of Manchester-East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Worried about freezing pipes? Try these tips from SERVPRO Manchester-East

4/11/2019 (Permalink)

You are not alone when it comes to the fight against freezing pipes and it is not always avoidable. As water begins to freeze it also expands and ultimately causes pipes to burst, leaving you with a flooded room. However, there may be some steps you can take in order to try to prevent this from happening to you!

It is important to understand that pipes freeze in the areas of your house that are most vulnerable to the cold where there is little to no insulation, such as the basement, attic and or garage (that's not to say it can't happen anywhere). 

Here is a list of tips in trying to avoid pipes from freezing:

• keep all areas of the house well heated as this is the biggest thing you can do to avoid pipes from bursting
• if heating is not an option in places such as your garage, basement, attic, etc. then it is highly recommended to add insulation to these areas to keep the room temperature higher
• check where water supply lines are in your house such as in the kitchen under the skin and in the bathrooms and make sure these areas are well insulated and kept above freezing temperatures
• there are certain products you can have installed such as pipe sleeves or heat tape to help in trying to prevent from pipes freezing
• if money is tight and you can't afford to insulate, newspaper can act as a decent insulator to help keep temperatures up in areas where pipes are exposed to the cold for long periods of time
• consider relocating exposed pipes to more insulated areas
• keep your garage doors shut in order to ensure it stays as warm as possible
• in freezing weather you can let the water drip very slightly from the faucet, which can help prevent pipes from freezing temperature should never be left below 55 degrees Fahrenheit (although higher the better)

Help in Manchester, NH :

Should disaster strike and you find yourself in a flooded mess, SERVPRO of Manchester-East is here to help! We are serving Manchester, NH and surrounding areas of southern New Hampshire as well as Vermont and Massachusetts. Give us a call at 603-669-7733 and help will be on its way! We are open to calls 24/7 and are here to serve you in your time of need. With trained technicians and professional equipment, no one does it better than us!

If you see mold, DON'T PANIC! Follow these simple instructions

4/11/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

• Stay out of affected areas.
• Turn off the HVAC system and fans.
• Contact SERVPRO of Manchester-East for mold remediation services.

What Not to Do:

• Don’t touch or disturb the mold.
• Don’t blow air across any surfaces with visible or suspected mold growth.
• Don’t attempt to dry the area yourself.
• Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Manchester-East specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 603-669-7733

Emergency Services

7/16/2018 (Permalink)

24/7 Emergency services

Whenever we get an emergency service call we must attend to that immediately. This sometimes means having to reschedule other jobs that we have going on. Luckily, our customers are understanding and always patient with us while we attend to these emergencies.

Some emergencies do require protection for our technicians, this includes; face mask,  gloves, full body suits, and goggles. We make sure not only that our technicians are safe, but also that when we clean whatever may have been near or even touched the hazardous materials that it is safe for use afterwards or that it is accounted for in the belongings that were not salvageable.

As a homeowner, whenever something occurs remember to call your insurance. Not only may it be covered but they can call SERVPRO of Manchester-East in to handle it; quickly, proficiently, professionally, and carefully. You also can call us directly at 603-669-7733 and we can help you through the process.

Smoke and Soot Information

7/16/2018 (Permalink)

Smoke and soot damage

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Manchester-East will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 603-669-7733

What About Storms?

7/16/2018 (Permalink)

SERVPRO of Manchester-East specializes in storm and flood damage restoration.

SERVPRO of Manchester-East specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Rockingham county, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Have Storm or Flood Damage? Call Us Today 603-669-7733

Basement Flooded? We Still Got You Covered.

7/16/2018 (Permalink)

Basement Flood

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions about Basement Flooding?

Call Today - 603-669-7733

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Manchester and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained  in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 603-669-7733

Water Damage Done Easy.

7/16/2018 (Permalink)

SERVPRO of Manchester-East is always fast to any size disaster.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Manchester-East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Why is everyone talking about mold?

6/27/2018 (Permalink)

In Manchester NH, mold can spread throughout your business or home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.