What our Customers say...
We had our first loss which was a total nightmare - completely flooded space, 65% gone - floors, walls, etc. Our case manager Stone Shi was extremely helpful understanding what needs to be done, the steps in the process and all along assuring us that they are experts and the work will be done correctly, timely, and everything will be taken care of. While this is a stressful experience for anyone, it helps knowing there are experts on your wide. Stone Shi took care of taking all the photos and submitting them to the insurance company, the workers were scheduled to come out the same week, and we felt really taken care of during this difficult time.
Stone Shi was especially helpful coordinating the entire effort. The guys he put on the job did an excellent and efficient job.
Found mold in my house and SERVPRO helped to take care of everything. Very friendly staff too
Nice respectful crew and they worked very hard.
After the first day when everything was explained it was great!
Cameron was great...very informative and readily available.
Everyone was helpful ,courteous and easy to talk to.would highly recommend.great comps any!!
Mike Tremblay and team were great from the moment we had initially diagnosed the problem until the time the issue was resolved. Thanks to everyone involved.
Very professional. Made a bad situation better by knowing that they were taking care of everything. I knew the clean up was going to be taken care of. Thanks for a great job.
Aaron and the crew were awesome. So polite and attentive. Answered all my questions and helped me throughout the whole process. They did a great job.
Thank you so much you guys were awesome!
Your technicians are a great asset to your company and it is my hope that you give each of the a bonus or a special recognition for their exceptional work ethic!
I would highly recommend SERVPRO for any cleaning they did an excellent job
Thanks for addressing so quickly
Awesome workers! Mike and Rebecca particularly.
Thanks, great experience, water in my basement got pumped out really fast.
I would highly recommend SERVPRO, your staff has been absolutely amazing. Always has positive attitudes and wonderful personalities. They could not have been anymore helpful or professional.
Excellent teamwork! Very thorough, prompt & respectful
All five stars professional team. Highly recommended to all of you guys!
Awesome experience with SERVPRO! The owner, Mike made sure that everything went smoothly in this tough time for our family. They always communicated very well and dried up the water damage bathroom very quickly! I highly recommend SERVPRO of Manchester NH
To Whom It May Concern,
I would also like to say thank you to Diane who worked from behind the scenes to always keep me informed and was very quick to send documents that both insurance companies needed. Without her and the documentation taken by the crew while in the home I would not have a personal property claim to try and recoup a life time’s worth of belongs. AS I entered the home yesterday there was no sign of the war zone that had ensued on October 30th, pollutant free, both in the home and the HVAC system and the house was spotless including the cupboards and fridge. You guys are Rock Stars.
To the entire team at SERVPRO Tim, Rebecca, Kristen, Makayler, Anthony, Thomas, and Diane thank you very much for the diligent and steadfast work that will reunite me with my home today.
Chris, Gunner and Ophelia.
None, you do a superb job
Great staff. Need more of them.
Kelly was so very professional and answered any questions we had. She did a wonderful job and was very
pleasant to deal with. I would highly recommend she is acknowledge as a higher position.
The entire team was great. Very responsive and friendly!
Flooding in my house and SERVPRO was able to help to clean it up perfectly. They handled everything! Thank you
This company was wonderful. They helped when my pipes froze and burst in my basement. My basement was already a mess and they cleaned up the water and even went as far as cleaning up my entire basement for me! Plan on actually using it now :)
Awesome job! they are a very helpful company. Would use again.
Very helpful company, responded to my needs quickly.
After having a terrible experience with Paul Davis and ultimately being left with my repair incomplete after 8 months, I contacted SERVPRO. They came that day to assess the damage and my job was complete within 2 weeks. They were friendly, efficient, flexible, and affordable. They did quality work and were extremely easy to deal with. I only wish I had contacted them first! I highly recommend SERVPRO for all your restoration needs.
Very impressed with the service and professionalism. Thank you!
Excellent teamwork! Very thorough, prompt, and respectful!
Completely satisfied with the knowledge and courtesy of staff. Totally satisfied and confident when staff was in my home while I wasn't home. All staff was knowledgeable!
Easy, friendly process in high stress-thank you!
They did a good job with our home! The areas that I needed touched up when the job was done were fixed right away! Thanks guys!
The crew arrived on time and finished the job quicker than expected. In a time of crisis SERVPRO was there to make the process go smoothly!
I would highly recommend SERVPRO. Your staff has been absolutely amazing. Always positive attitudes and wonderful personalities. They could not have been anymore helpful or professional.
We just had our fridge let go and flooded part of our first floor and basement. My husband called SERVPRO first thing in the morning and they were at our house by 8:30am! They took care of everything and even took away our wet “garbage pile” from the basement! Cameron Bernazzani in particular was who we worked with and he was FANTASTIC! He stopped by over the next few days to see how things were coming along and always worked around our schedule! He was so nice and attentive and just a really good guy. We would highly recommend them to any one in need of water/fire cleanup/restoration!
The crew that worked here were awesome and had amazing manners!
The crew did a great job. Very satisfied!
"SERVPRO treats me like I am the biggest fish in the pond. This isn't the first time they have been there for me in an emergency."
The technicians were helpful and did their job in a professional manner.
Great job, courteous, efficient. Cameron was a delight to work with!
"I am so proud of the SERVPRO team and very satisfied with their performance, they are very professional."
Question: What recommendation would you have to help the SERVPRO Franchise improve its performance in the future?
Answer: "None whatsoever because SERVPRO is the best."
"Excellent experience from start to finish."
"Great staff and very professional."