Recent Water Damage Posts

Residential property water damage

11/11/2019 (Permalink)

Sewer damaged finished basement with plenty of contents on top of affected carpet floor. This water-damaged finished basement was caused by a sewer drain pipe on the second floor bathroom.

This sewer damaged finished basement in Manchester, Nh was the result of a broken sewer drain pipe on the second-floor bathroom. The sewer water leak through the ceiling down to the finished basement. The carpet, drywall, and contents were all affected by the sewer water with a very bad odor.

The homeowner called SERVPRO of Manchester right after he noticed the loss in his basement. SERVPRO of Manchester on-call project manager took the call during the weekend and dispatched an on-call crew with only an hour. The owner wasamazed that SERVPRO of Manchester responded to him so quickly during the weekend. And how fast the on-call crew reached out to his property.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Residential property water damage

10/11/2019 (Permalink)

water damaged kitchen with buckled wood floor and sagging ceiling. Water damage in the kitchen caused by a pipe burst on the second-floor bathroom.

A water pipe burst on the second-floor bathroom caused this kitchen on the main floor flooded. The hardwood floors in the kitchen were all affected by the water and buckled real bad. The ceiling in the kitchen has already sagged and fell due to the water from the second floor. The worst part is, the homeowner was in the hospital, and he did even know his property had water damage until several weeks after.

SERVPRO of Manchester was called in to clean up the aftermath! The owner was amazed by the work that is done by SERVPRO of Manchester.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water main burst in the unfinished basement

9/4/2019 (Permalink)

Basement flooded with a foot of standing water A water main break caused this basement to flood

A water main break caused this basement in Manchester, NH to flood. This before picture shows the mess in the basement with almost a foot of water. This flood situation happened on Saturday night. The homeowner called SERVPRO of Manchester-East immediately after he turned off the water. 

SERVPRO of Manchester was called to perform the emergency services with fast response. The owner was amazed by how fast SERVPRO of Manchester on-call crew reacted to the water loss and controlled the environment of the moisture in the basement.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water damaged cherry hardwood floor.

8/14/2019 (Permalink)

Water damaged cherry hardwood floor caused by washing machine.

A washing machine had a slow leak when customer was on vacation. This during photo shows the floormats system set up on the cherry hardwood floor after the loss happened. SERVPRO of Manchester-East was called to deal with the damage. The owner of the property was amazed by the result. All affected cupped cherry hardwood floors were able to go back to flat. 

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water damage in residential property

8/6/2019 (Permalink)

Second-floor toilet pipe let go during the weekend caused first-floor kitchen water damage

Second-floor toilet pipe let go during the weekend caused first-floor kitchen ceiling tile soaked and fell everywhere on customer's kitchen cabinet, kitchen sink and dishes. This before pictures show the mess left behind after all water had receded.

SERVPRO of Manchester-East was called in to clean up the aftermath! The owner was amazed by the work that SERVPRO of Manchester-East crew done to her.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Commercial property water danmage

7/18/2019 (Permalink)

Hotel flooded caused by sprinkler burst

This before picture shows a water damage in one of the local hotel in Manchester, NH. Sprinkler system burst in one of the hotel room caused many rooms on the main floor affected. Water also wend down to the lower level caused ceiling tile wet and fell. The property maintains manager called SERVPRO of Manchster-East right after the fire department shut off the sprinkler system. SERVPRO on-call crew only took less than an hour to show up to deal with the water damage. SERVPRO of Manchester-East offered emergency service extracted all standing water and set up all necessary drying equipment to control the environment.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Water main burst in the unfinished basement

7/17/2019 (Permalink)

This flooded basement was caused by a water main

A water main break caused this finished basement in Bedford, NH to flood. This before picture shows the mess in the basement. It was close to 2.5 feet water when SERVPRO of Manchester-East showed up for emergency service. The homeowner called SERVPRO of Manchester-East at mid-night. SERVPRO of Manchester-East on-call crew only took an hour to show up on the job site to deal with the flooded basement on the weekend.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Manchester local high school basketball court flooded

5/28/2019 (Permalink)

Basketball court hardwood floor saturated

This water damaged basketball court in Manchester, NH was the result of a  water tank leaking. The water got most of the hardwood floor affected. Maintainece people called SERVPRO of Manchester-East right after the water pipe fixed. SERVPRO of Manchester-East professional water remediation team reacted to the customer with fast response and took care of everything. 

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733

Do you know there are three different categories of water sources for water damage?

5/2/2019 (Permalink)

Category 1—Clean Water A building damaged by clean water or treated water is the least contaminated type of water damage. By definition, clean water is “clean” because it likely poses no substantial risk to human health. The source of clean water normally does not contain microbes in concentration or kind that would pose substantial health threats. For clean water to remain in the “clean” category, it must not come into contact with structure or materials that would result in harmful microbial contamination. Given enough time, clean water damages can produce reservoirs of microbes. The longer clean water is present in a structure, the more likely conditions will develop where microbes (such as bacteria and fungi) grow rapidly and attack human health. High humidity increases the concentrations of bacteria and fungi in the air. Warm temperatures allow microbe colonies to expand.

Category 2—Gray Water Gray water contains a significant level of contamination that could potentially threaten human health or cause discomfort. Clean water damages can develop higher levels of contamination and become gray water damages if not removed promptly. Over time, water becomes more contaminated with biological contamination, and the danger to human health increases. Spores from fungi and bacteria can be inhaled, causing allergies or disease. Water is also classified as gray water when contaminated with chemicals or other types of matter.

Category 3—Black Water Black water is the most contaminated type of water damage and, therefore, the most threatening to human health. Contaminants include not only human waste products, but also dangerous chemicals. Black water situations always contain pathogens, which are disease-causing agents, such as bacteria, fungi, viruses, and even parasites. Being exposed to microbes from black water can result in infectious diseases, allergies, and toxic poisoning. Viruses can grow and multiply only in living cells. Sewage contains hundreds of viruses that can be transmitted to humans by hands contacting the mouth, by inhaling airborne viruses, and by ingesting contaminated foods and liquids. Once infected, humans can suffer diarrhea, infections of the respiratory tract, eyes, stomach or intestines. Sewage contains the hepatitus A virus that causes inflammation of the liver. Parasites are organisms living on or in another organism. Sewage may contain parasites such as the tapeworm that lives in human intestines. The helminth worm, one of various parasites in sewage, can cause intestinal disease in humans. Bacteria found in sewage are extremely virulent and able to overcome our bodies’ defenses. Such bacteria as Salmonella and E. coli release poisonous toxins as their cells die and cause health problems like diarrhea and food poisoning. Unprotected restoration professionals and building residents are at risk since bacteria are dispersed into the air when sewage-contaminated materials, particularly carpet, are extracted. 

How do we dry water damaged books and documents?

5/1/2019 (Permalink)

SERVPRO Manchester-East can dry your important books and documents!

The focus in document and book drying is to stop further damage and dry items to the best possible condition. Five methods are used for document drying:

• air drying,

• dehumidification,

• freezer drying,

• vacuum freeze drying,

• vacuum thermal drying.

Selecting the appropriate method for document drying involves various considerations: type of water involved (clean, gray, black), extent of damage, time of exposure to moisture, funds available for recovery, and resources (personnel and equipment). Convey to the customer the expense involved in each drying option since document drying can be a costly service. Extended drying times are required for document restoration, often delaying return of the materials. The first step in drying is to store the wet documents and books in a freezer facility. Freezing documents as soon as possible, preferably within 24 hours of the loss, stops damage from continuing to get worse and allows time for you to determine what drying procedure will be effective. When the inventory and pack-out phase begins, the customer should be onsite to prioritize the material, identifying what is most important to dry. Make an inventory of documents being removed from a facility because lost articles can damage customer relationships. Maintain a log of the location of stored items, since someone inevitably will need to retrieve a document. The inventory log will help locate specific items quickly.

When disaster strikes, SERVPRO of Manchester-East has got you covered

4/11/2019 (Permalink)

24/7 Emergency Water Damage Service in Manchester, New Hampshire

Flooding and water emergencies don't always happen during normal business hours which is why SERVPRO of Manchester-East is available 24/7 to help you in your time of need. We are there for you any day of the week- including ALL holidays! 

Get help sooner than later: 603-669-7733

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Manchester-East arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs. 

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Manchester-East

SERVPRO of Manchester-East specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Basement Flooded? We Still Got You Covered.

7/16/2018 (Permalink)

Basement Flood

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 603-669-7733

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Manchester and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 603-669-7733

Water Damage Done Easy.

7/16/2018 (Permalink)

SERVPRO of Manchester-East is always fast to any size disaster.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Manchester-East provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

The longer water dwells in a structure, being absorbed by materials, the more damage it causes. Fast WATER DAMAGE RESTORATION MANUAL 7–4 response to water damages by SERVPRO of Manchester-East could save insurance companies and customers thousands of dollars on a claim, since timely mitigation reduces replacement costs. A quick response to water damage is the most important course of action.

SERVPRO of Manchester-East is 24-hour emergency response and restoration service providers. SERVPRO has educated the insurance industry regarding the effect of prompt service, and Franchises provide a nationwide commitment to “1-4-8” response times. Contact the customer within one hour of notification. Begin work within four hours. Provide a preliminary scope and ScanER® update to the insurance adjuster within eight business hours.

Call SERVPRO of Manchester-East at (603)-669-7733